Family Services - Health and Disabilities Implementation and Compliance Specialist

Overview

At Upbring, our team is united by a shared mission: to break the cycle of child abuse and advance the wellbeing of children, families and communities, empowering them to thrive. As servant-leaders, we lead by example, working passionately to create a brighter future for those we serve.  Every day, we strive to embody our core values:

• We are Warriors: Fierce, resilient, and courageous, we face challenges head-on with unwavering loyalty and passion.
• We are Servants: We dedicate ourselves to serving others, empowering those around us to thrive.
• We are Family: We work together as a supportive, caring community, creating a sense of belonging and strength.

Joining Upbring means becoming part of a family of passionate individuals who are fearless in their pursuit of lasting change. Together, we are making a difference, one life at a time.

Your Mission in Action

The Implementation and Compliance Specialist (ICS) performs advanced-level work developing, implementing, and maintaining ongoing quality assurance and performance processes used to measure, evaluate, and ensure the compliance and quality performance of the Head Start Program. This position requires extensive travel to assess sites in both newly awarded and established grant areas. The role will oversee the implementation of ongoing quality assurance and monitoring systems related to licensing requirements, ERSEA, Health, Disabilities, and PFCE components. Additionally, the position involves evaluating surrounding demographics, fostering partnerships with former grantees, and reviewing inherited child files as needed to facilitate program transition. 

Responsibilities

• Develops, organizes, and implements continuous monitoring and quality assurance systems to ensure programmatic, financial, and regulatory compliance with Head Start standards 
• Reviews and verifies files and inventory related to ERSEA, Health, PFCE, and Disabilities for Head Start-eligible families and children from the previous grantee to ensure eligibility during the transition 
• Facilitate and lead internal self-assessments, continuous quality improvement meetings, and program data reviews while collaborating with the Compliance and Leadership Teams to complete the program’s Self-Assessment, Annual Reviews, and the program’s yearly Program Information Report (PIR) as needed 
• Oversee and provide guidance on the internal review of alleged incidents involving Upbring Head Start students and/or staff 
• Participates in staff meetings, conferences, training sessions, and workshops as assigned 
• Updates the leadership team on program status and addresses any concerns related to ERSEA, Health, PFCE, and Disabilities 
• Ensures ongoing monitoring, tracking, follow-up, and analysis of enrollment data; produces regular reports for management meetings and/or on an as-needed basis; maintains systems, databases, files, etc., ensuring the security of data 
• Provides consultation and technical expertise and assistance to leaders and partner agencies for the purpose of developing and implementing programs, plans strategies, goals, and objectives focused on priorities for students and families; including ongoing technical assistance and training as needed 
• Researches, synthesizes, and analyzes data, internal and external reports, trends in education, and community characteristics to support the program strategy, projects, and information needs of the management team and community; presents data, information, and analyzes; makes program recommendations based on research findings; composes narrative and statistical reports based on findings 
• Fulfill role as mandated reporter as stated in the Child Abuse and Neglect Policy 
• Comply with the company code of conduct and other applicable regulations and requirements, including Licensing Head Start Program Performance Standards (HSPPS), Upbring policies, and procedures, Child Care Minimum Standards, and other federal, state, and local regulatory requirements 
• Other duties and projects as assigned 

Qualifications

Minimum Qualifications

• Bachelor's degree in Social Work, Human Services, or related field
• 3 years’ experience in the family and community engagement field, including experience in program management, and providing technical assistance
• Experience working with Head Start regulations, State and Federal related Child Development Programs and State licensing

Preferred Qualifications

• Master’s degree in Social Work, Human Services, or related field
• 5 years ‘of increasingly responsible experience performing work in ERSEA, alongside the minimum qualifications listed above
• Working knowledge of Child Plus database 
• Bilingual Spanish English based on service population

Travel

• This position may be required to travel up to 75%

Perks at Upbring 

• Competitive PTO & paid holidays 
• Health, dental, vision insurance & more  
• 403(b) Plan
• Employee Assistance Program 
• Discounted Gym Memberships  

Physical Demands & Work Conditions

• This position requires sitting and looking and using a computer for long periods of time
• This position works in a child facility and has constant exposure to children 
• This position requires frequent standing, walking, and time being mobile to coordinate events 
• Lift, push, pull, move up to 50 lbs.  

The physical requirements for this position with or without reasonable accommodation are representative of those that must be met by an employee to perform the essential functions of this position successfully. While performing this position the employee with or without reasonable accommodation should have the ability to walk, stand, sit, kneel, speak, and hear with aid, see, read, reach with arms and hands, lift and/or move up to specified weight, and use equipment that is essential to performing the job, such as a computer, copier, fax machine, telephone, and automobile, if applicable. Specific vision requirements of this position may include color vision, seeing things close up, and the ability to adjust focus.

Upbring is an Equal Employment Opportunity/AA Employer and does not discriminate on the basis of race, color, ancestry, religion, age, sex, sexual orientation, gender, pregnancy, marital status, national origin, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.