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Fletcher Jones Automotive Group

Luxury car retailer offering financing

Automotive Sales Consultant

Field SalesPosted on Nov 9
Full-timeBeverly Hills, CA, USAIn-person

About the Job

Requirements

  • Prior sales, retail, hospitality, or customer-facing experience is preferred, with automotive experience as a plus.
  • Strong interpersonal and communication skills are needed to build trust quickly.
  • A consultative, customer-focused approach to sales is needed.
  • The candidate must be self-motivated and goal-oriented in a performance-based environment.
  • The candidate must be able to present information clearly and confidently in multiple settings.
  • The candidate must have strong follow-up habits, organization, and attention to detail.
  • The candidate must be able to learn product knowledge, systems, and dealership processes quickly.
  • The candidate must demonstrate professionalism and reliability.
  • The candidate must have a valid driver’s license and an acceptable driving record.
  • The candidate must be able to obtain and maintain all licenses, certifications, and registrations required for the essential duties, including any applicable state Vehicle Salesperson License.

Responsibilities

  • Serve as the primary point of contact for guests from initial greeting through vehicle delivery.
  • Build rapport quickly and identify customer needs, preferences, and purchase goals.
  • Guide customers through the sales process in a professional, informative, and seamless manner.
  • Demonstrate vehicle features, benefits, and technology clearly and confidently.
  • Conduct test drives and explain vehicle performance, safety, and ownership advantages.
  • Present vehicle options, pricing, and purchase or lease solutions tailored to each customer.
  • Maintain strong knowledge of inventory, product features, and current incentives.
  • Manage and consistently follow up on leads, showroom traffic, and customer inquiries.
  • Accurately document customer interactions, activities, and pipeline progress in dealership systems.
  • Partner with sales leadership and finance to move deals forward efficiently.
  • Deliver vehicles with attention to detail and ensure customers understand key features and functions.
  • Maintain ongoing customer relationships to drive repeat business and referrals.
  • Meet or exceed individual sales goals and performance expectations.
  • Represent the dealership with professionalism, integrity, and a customer-first mindset.

Desired Qualifications

  • Prior sales, retail, hospitality, or customer-facing experience is preferred; automotive experience is a plus.

About the Company

Fletcher Jones Automotive Group

Luxury car retailer offering financing

Fletcher Jones Automotive Group is a luxury automotive retailer in the United States. It sells new and pre-owned luxury vehicles from brands such as Mercedes-Benz, Audi, and Porsche, and backs these sales with financing, leasing, maintenance, and parts services. The group also runs a Business Development Center that handles online communications and concierge services like vehicle pickup and delivery and virtual test drives. What sets Fletcher Jones apart is its long family history and its guest-focused service model, which treats customers like five-star-hotel guests, along with a deliberate focus on core markets, strategic portfolio management, and a track record of operating premier luxury dealerships. Its goal is to provide a premium, seamless car-buying and ownership experience while expanding its presence in established luxury markets and maintaining high service standards.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Newport Beach, CA
Founded
1946

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