Key Account Manager - Small Domestic Appliances & Wellbeing

Job Description

At Electrolux Group, our vision is to be the home appliance industry leader in consumer satisfaction by delivering outstanding lifetime experiences with solutions that always get better. We share ideas and collaborate so that together, we can develop solutions that deliver more enjoyable and sustainable living.

Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together.

Join us in our exciting quest to build the future home!

About the role:

This is a newly created role where, as National Key Account Manager for Small Domestic Appliances (SDA) and well-being (WB) categories.  

You will be responsible for developing and executing an omnichannel growth strategy, with a strong focus on specialist and physical channels while accelerating distribution in France linked to the strategy.

You will own the commercial performance of SDA & WB categories, building long-term partnerships with key customers, driving profitable growth, and increasing market penetration across the customers’ scope.

This role requires a high level of autonomy and entrepreneurial mindset to unlock the full potential of working closely with the Southern Europe Product organization and local sales teams.

You will report to the Business Unit Leader WB&SDA South Europe.

Location

The role is based in Saint Denis (Paris). Travel is required to visit clients.

What you’ll do:

• Own and develop the omnichannel strategy for SDA and WB, prioritizing specialists ‘retailers.
• Lead the end-to-end relationship with key customers, driving sustainable long-term growth beyond short-term results.
• Define and execute the commercial plan (pricing, promotions, terms and P&L), maximizing turnover and profitability across categories.
• Drive online excellence in collaboration with e-trade teams: assortment definition, content quality, visibility, campaigns and conversion optimization.
• Develop and implement joint business plans with key accounts, integrating SDA products with C&A to drive attachment rate and recurring revenue.
• Coordinate with the Southern Europe Product team, ensuring strong alignment on portfolio strategy, launches and category development.
• Work closely with the sales force to design and activate initiatives to increase penetration in store.
• Identify growth opportunities in both categories, acting with strong ownership and initiative.
• Monitor performance through KPIs and dashboards (sell-in, sell-out, margin, attachment rate, traffic and conversion).
• Ensure operational excellence: availability, supply coordination and issue resolution.

Who you are:

• Solid experience in B2B Sales (previous experience in Small Domestic Appliances is a great plus).
• Bachelor’s degree in business administration, management, or a related field.
• Proven experience in Key Account Management, managing complex negotiations.
• Strong understanding of digital levers and omnichannel dynamics.
• Excellent relationship building and communication skills.
• Excellent planning and organizational skills.
• Strong analytical skills and financial understanding (P&L management, margin optimization, ROI tracking).
• Entrepreneurial mindset with ability to work independently.
• Advanced Excel and familiarity with e-commerce tools.
• Fluent in French and English.

As part of the Electrolux Group, we will continuously invest in you and your development. There are no barriers to where your career could take you.

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