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City Wide Facility Solutions Houston

Facility management with scheduling 20+ services

Bilingual Night Manager

Facilities ManagementConfirmed live in the last 24 hours
Part-timeNashville, TN, USA

About the Job

Requirements

  • High school diploma or equivalent.
  • Ability to consistently work Friday, Saturday, and Sunday from 5:30 PM to 2:30 AM.
  • Strong communication and interpersonal skills to build positive working relationships with people from varied backgrounds.
  • Ability to organize work, remain dependable and detail-oriented, and manage multiple priorities in a fast-paced environment.
  • Ability to work independently, exercise good judgment, solve problems proactively, and take ownership of challenges.
  • Reliable transportation and ability to travel to client locations throughout the Nashville area during the shift.
  • Willingness to identify better ways to serve clients and support contractors.
  • Ability to perform constant sitting, bending, standing, and walking, and lift up to 25 pounds.

Responsibilities

  • Build and maintain working relationships with Independent Contractors, in-house teams, and clients, using English and Spanish communication skills to clarify expectations.
  • Communicate client priorities, answer questions, and work with contractors to resolve service issues promptly.
  • Conduct regular facility inspections and review scopes of work to ensure services meet quality standards.
  • Provide hands-on coaching, direction, and support to contractors when performance improvements are needed.
  • Communicate daily with the Facility Solutions Manager about client needs, service concerns, and issues requiring immediate attention, and provide a nightly recap by email or phone.
  • Manage customer requests and complaints professionally and work toward timely, effective solutions.
  • Help launch new client accounts and ensure contractors understand service expectations from the start.
  • Recommend contractor work assignments and, when necessary, termination of assignments.
  • Ensure compliance with client policies and procedures, including proper use of approved cleaning products, tools, and equipment.
  • Respond to unexpected challenges and help as needed to ensure clients receive service.
  • Perform other duties as needed to support clients, contractors, and the City Wide team.

Desired Qualifications

  • Bilingual English and Spanish communication skills are strongly preferred.
  • Relevant experience in commercial janitorial, facilities, hospitality, property management, or a related service industry is a plus.
  • Experience with commercial cleaning services such as carpet cleaning, floor care, stripping and waxing, handyman services, or similar facility services is a plus, but not required.

About the Company

City Wide Facility Solutions Houston

Facility management with scheduling 20+ services

City Wide Facility Solutions Houston coordinates and manages building maintenance for property owners and managers. It offers scheduling and oversight of 20+ interior and exterior services through a nationwide network of franchise locations, helping clients handle facility needs without juggling multiple vendors. The service works by acting as a single point of contact that plans, schedules, and monitors maintenance tasks across trades, simplifying coordination for clients. The company differentiates itself through its large franchise network and central scheduling model, which lowers time, stress, and resource demands for facility management. Its goal is to provide a reliable, one-stop facility management solution that streamlines upkeep for buildings and continuously expand its franchise footprint across the U.S. and Canada.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Lenexa, KS
Founded
2001

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