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Mercier Consultancy Group

Norwegian Speaking Customer - Tech, Sales and Digital Experts

Customer SupportConfirmed live in the last 24 hours
Full-timeAthens, Greece

About the Job

Requirements

  • Native or fluent Norwegian, spoken and written, is essential.
  • A valid EU passport is mandatory to work within the hubs in Greece.
  • Strong proficiency in English is required for inter-departmental communication.
  • Exceptional problem-solving skills and a passion for technology are required.
  • The ability to thrive in a high-energy customer support services environment is required.

Responsibilities

  • Act as the primary point of contact for Norwegian-speaking clients, ensuring excellence in customer support services engagements.
  • Provide high-level technical assistance and digital guidance to resolve complex user queries.
  • Drive sales performance by identifying upsell opportunities and educating customers on digital product features.
  • Maintain comprehensive records of client interactions within CRM systems.
  • Collaborate with cross-functional teams to improve service quality and technical support workflows.
  • Stay updated on emerging digital trends to provide advice to international clientele.

Desired Qualifications

  • Previous experience in customer service, technical support, or digital sales is highly desirable.

About the Company

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