Miele

Premium domestic appliances manufacturer and supplier

Appliance Repair Technician

Equipment Field ServiceConfirmed live in the last 24 hours

Full-timeMiami, FL, USA

About the Job

Requirements

A valid driver's license is required.
A high school diploma or general education degree (GED) is required.
Knowledge of basic plumbing and electrical skills is required.
Computer skills, including knowledge of Microsoft Office, are required.
The ability to apply basic mathematical concepts is required.
The ability to read, write, and comprehend instructions, correspondence, and memos in English is required.
The ability to multitask is required.
The ability to work professionally with colleagues and as part of a team is required.
The ability to manage difficult customer situations is required.
The candidate must be self-motivated, customer-oriented, and have excellent communication skills.
The candidate must be able to perform the physical requirements, including occasional sitting, walking, and crawling; frequent standing, squatting, kneeling, and bending or twisting the neck and waist; repetitive hand use and constant power or simple grasp; fine hand manipulation, pushing, pulling, and reaching above and below shoulder level; frequent lifting, pulling, and pushing of products up to 50 pounds; occasional lifting, pulling, and pushing of products exceeding 100 pounds; and occasional carrying of items up to 6 feet.

Responsibilities

Travel to customer locations to diagnose, troubleshoot, and repair Miele equipment using factory training, service manuals, and computerized tools.
Level and adjust equipment, including plumbing, gas, and electrical connections.
Install equipment and instruct customers on its proper use.
Organize and maintain the company-provided vehicle, including tools, test equipment, computers, and other company items.
Complete all service calls and warranty documentation accurately and in a timely manner.
Maintain required parts inventory by ordering replacement parts as necessary and conducting inventories as required.
Maintain the delivery truck in safe and working order.

We have a fantastic opportunity for a self-motivated, customer-oriented person with excellent communication skills. We are seeking an Appliance Repair Technician to represent our brand at customer locations while diagnosing, troubleshooting and repairing our domestic premium appliances.

Your Responsibilities

Travel to customer location to diagnose, troubleshoot and repair Miele equipment utilizing factory training, service manuals and computerized tools.
Level and adjust equipment to include plumbing, gas and electrical connections
Install and instruct customers on the proper use of equipment
Organization and upkeep of company provided vehicle (tools, test equipment, computers and other company items)
Complete all service calls and warranty documentation in an accurate and timely manner
Maintain required parts inventory by ordering replacement parts as necessary and conducting inventories as required
Maintain the delivery truck in safe and working order

What we're looking for

100% local daily travel required
A valid driver's license
High school diploma or general education degree (GED)
Knowledge of basic plumbing and electrical skills
Good computer skills with knowledge of Microsoft Office
Ability to apply concepts of basic math
Ability to read, write and comprehend instructions, correspondence, and memos in English
Ability to multi-task
Ability to work professionally with colleagues and be a team player
Ability to manage difficult customer situations
Must be self-motivated, customer-oriented person with excellent communication skills

Working Conditions

Generally works in a customer's home but may be exposed to extremes in temperature, humidity or wetness when in transportation
May occasionally walk on slippery or uneven surfaces
May have exposure to dust, gas, fumes or chemicals
On occasion, may use special visual or auditory protective equipment
Will occasionally climb stairs and work off elevated surfaces
Frequently work with bio-hazards for Commercial Technicians only

Physical Requirements

Ability to sit, walk and crawl occasionally
Ability to stand, squat, kneel and dexterity to bend/twist neck and waist, frequently
Ability to use hands repetitively and power/simple grasp constantly
Ability for fine manipulation of hands as well as pushing, pulling and reaching above and below shoulder level constantly
Physical ability to lift, pull and push products up to 50 pounds frequently
Physical ability to lift, pull and push products that weigh in excess of 100+ pounds occasionally
Ability to carry items up to 6 feet occasionally

The salary range for this position is $50,000 to $69,000 annually plus bonus. This range is a guideline and may not reflect your exact offer. Factors that will be considered when extending an offer include but are not limited to education experience, relevant skills, and alignment with market data.

Benefits

Comprehensive health, dental and vision insurance
Wellness discounts on medical premiums
100% covered life and long-term disability insurance
401k with company match
PTO + holidays
Discounted gym membership
Generous Employee Purchase Program
Wellness and volunteer programs

Miele is an Equal Opportunity Employer and supports and enforces a drug-free workplace. EOE/AA:M/F/D/V

About the Company

Miele

Premium domestic appliances manufacturer and supplier

Miele makes premium domestic and professional appliances sold worldwide. Its products include washing machines, dryers, dishwashers, ovens, refrigerators, coffee machines and vacuums, plus equipment for commercial laundries, dishwashing and medical or laboratory use. The appliances use built-in sensors and programs to automate tasks, with durable parts and user-friendly interfaces, and professional models designed for high-volume use with service options. As a family-owned company dating back to 1899, it differentiates itself through long product life, strong support, and a global network of subsidiaries and service partners to ensure consistent quality and service, with a goal of providing high-quality, long-lasting devices and dependable service across homes and businesses worldwide.

Company size: 5,001-10,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Gütersloh, Germany
Founded: 1899

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