Food & Beverage Supervisor

About Granite State Gaming & Hospitality, LLC

Granite State Gaming & Hospitality, a subsidiary of G2 Gaming, is committed to supporting community nonprofit organizations in New Hampshire through innovative entertainment, hospitality and gaming experiences. Our accomplished team of industry professionals have more than 150 years of experience and are ready to take charitable gaming to a whole new level; creating world-class venues, infusing more economic opportunities into the markets we serve while helping New Hampshire nonprofits thrive. We believe our innovative player experiences and enhanced operations can be a partnership that helps provide valuable resources directly to those organizations that are helping our friends and neighbors. We are currently open and developing first class gaming venues in Rochester, Hampton, and Littleton.

What You'll Expect

As a Food & Beverage Supervisor, you will help oversee the daily operations of the restaurant, ensuring smooth service, strong teamwork, and an excellent guest experience. You will work closely with the Food & Beverage Manager to support staff, maintain service standards, control costs, and achieve department goals. 

What You'll Do

• Supervise daily operations, including servers, bartenders, food runners, and kitchen staff
• Interview, hire, train, and develop team members
• Lead by example and ensure guests receive exceptional service
• Handle guest questions, concerns, and complaints professionally
• Maintain a positive, professional, and team-oriented work environment
• Ensure employees follow company policies, procedures, and safety standards
• Assist with scheduling and controlling labor costs while minimizing overtime
• Monitor inventory and assist with ordering food, beverages, and supplies
• Help achieve sales, marketing, and quarterly department goals
• Work with management to review financial performance and improve operations
• Attend management meetings and assist with special projects as needed

What You'll Bring

• At least 3 years of front-of-house supervisory experience in a high-volume restaurant
• Strong leadership, communication, and listening skills
• Excellent customer service and problem-solving abilities
• Strong organizational skills and attention to detail
• The ability to work independently and as part of a team
• A positive attitude and a passion for developing and supporting others
• Honesty, integrity, accountability, and professionalism
• The ability to manage multiple tasks while maintaining high service standards

What We Require

• Must be able to lift up to 50 lbs. and work in environments with loud noise, secondhand smoke, and varying temperatures
  
  
• Flexible schedule including nights, weekends, and holidays
• High school diploma, GED, or equivalent relevant experience
• Ability to complete tasks efficiently and meet business expectations
• Commitment to providing exceptional service to both guests and team members
• Ability to understand department goals, manage labor and inventory, and contribute to overall restaurant profitability