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BNY

Safeguards and moves assets for investors

Vice President - Client Operations, CLO/Structured Debt

Customer SuccessConfirmed live in the last 24 hours
Full-timeHouston, TX, USA$69k - $167kIn-person

About the Job

Requirements

  • A bachelor's degree in business, finance, or a related field is required.
  • Typically, 7–12 years of experience is required.
  • Analytical and problem-solving skills are required, including proficiency in finance and accounting, compliance and reporting, and reconciliation, with the ability to interpret complex data and make informed decisions.
  • Excellent communication and interpersonal skills are required, including the ability to build strong relationships with clients and internal teams.
  • A thorough understanding of industry regulations and standards is required.
  • Demonstrated experience leading teams and providing guidance to less experienced team members is required.

Responsibilities

  • Lead support for major external clients by resolving complex operational and technical issues, ensuring requests are executed, and directing clients to appropriate resources at BNY.
  • Analyze complex information and deliver high-quality service to a specialized client base, resolving the most complex or non-routine inquiries using advanced problem-solving skills, judgment, and experience.
  • Leverage in-depth knowledge of BNY products and services across lines of business and geographies to proactively identify client needs, contribute to business development efforts, and propose expanded offerings for front-office consideration.
  • Participate in and lead internal initiatives to improve the client experience, develop process improvements based on client service best practices, and support multiple complex client accounts.

Desired Qualifications

  • An advanced degree or professional certification is preferred.
  • Relevant client service or operations experience in financial services is preferred.
  • Corporate Trust and CLO/CDO backgrounds are preferred.
  • SOLVAS experience is preferred.

About the Company

BNY

Safeguards and moves assets for investors

BNY safeguards financial assets and runs investment services for institutions, investment firms and wealthy clients around the world. Its custody business keeps clients' securities safe and handles the records and transactions needed to administer investment funds. Banks and brokers use its systems to settle trades, manage collateral and send payments, while its investment and wealth businesses manage portfolios and advise clients. It earns servicing and management fees as well as interest on loans and securities funded by client deposits. BNY traces its roots to the Bank of New York, founded by Alexander Hamilton in 1784, and is headquartered in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1784

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