A

ASM Global

Operates and manages venues worldwide

Director of Food & Beverage

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeHonolulu, HI, USA

About the Job

Requirements

  • A bachelor's degree in Hospitality Management, Food & Beverage Management, Business Administration, Culinary Arts, or a related field is preferred; equivalent education and relevant experience may be considered.
  • A minimum of 5–7 years of progressively responsible food and beverage management experience, preferably in a convention center, arena, stadium, hotel, resort, catering, or other high-volume event environment.
  • A minimum of 3 years of experience leading managers, supervisors, and large hourly or contingent workforces.
  • Demonstrated experience with large-scale event planning and execution, banquet operations, concessions, catering, inventory control, labor planning, budgeting, forecasting, and cost management.
  • Experience interpreting and executing Banquet Event Orders and working with event management systems such as Momentus.
  • Working knowledge of food safety, sanitation, responsible alcohol service, workplace safety, cash handling, and applicable regulatory requirements.
  • Strong proficiency with Microsoft Office and the ability to learn and effectively use operational, scheduling, inventory, point-of-sale, and event management systems.
  • Strong leadership and people-management skills to direct, motivate, coach, and develop diverse teams in a fast-paced environment.
  • Strong organizational and time-management skills to manage multiple events, priorities, deadlines, and changing operational needs simultaneously.
  • Strong knowledge of large-scale food and beverage operations, banquet and catering service, concessions, inventory controls, labor planning, and event execution.
  • Ability to read, interpret, and operationalize Banquet Event Orders and event information to develop staffing, equipment, product, and service plans.
  • Strong financial acumen and experience managing budgets, forecasts, labor costs, food costs, inventory, and departmental performance.
  • Ability to communicate effectively and collaborate across departments, building positive relationships with clients, vendors, team members, and guests.
  • Sound judgment and problem-solving skills to make timely decisions and respond effectively to operational challenges and guest concerns.
  • Commitment to guest service, safety, sanitation, regulatory compliance, and operational excellence.
  • Ability to maintain professionalism, composure, and attention to detail during high-volume events and periods of significant operational demand.
  • Flexibility to work evenings, weekends, holidays, and extended hours based on the Convention Center's event schedule and business needs.

Responsibilities

  • Provide overall leadership and direction for all food and beverage operations, including banquets, catering, concessions, premium services, and large-scale event execution.
  • Review and manage Banquet Event Orders through Momentus to ensure proper planning, staffing, equipment, inventory, and operational readiness for each event.
  • Develop staffing plans and schedules based on event demand, including coordinating and overseeing contingent labor needs.
  • Lead, coach, train, and develop management and hourly team members while reinforcing service standards, accountability, safety, and employee engagement.
  • Partner with culinary, purchasing, event management, operations, finance, and other departments to ensure seamless event execution and effective cross-functional communication.
  • Oversee inventory management, storage organization, requisitions, par levels, purchasing controls, and product utilization to support operational efficiency and cost control.
  • Monitor departmental budgets, forecasts, labor costs, food and beverage costs, inventory variances, and other key financial performance indicators.
  • Ensure compliance with company policies, food safety and sanitation standards, responsible alcohol service requirements, payment card security, workplace safety, and incident reporting procedures.
  • Maintain high standards of cleanliness, organization, maintenance, and readiness throughout food and beverage service, storage, and equipment areas.
  • Lead pre-event and pre-shift meetings, oversee service execution during events, and proactively address guest, client, or operational concerns.
  • Support recruitment, onboarding, training, performance management, and succession planning for food and beverage team members.
  • Maintain a visible, hands-on presence during event setup, execution, and closeout, working alongside team members as needed to carry out the operational plan successfully. Step into floor-level operational duties when staffing shortages, service demands, or other event needs require additional support.
  • Perform other related duties as assigned and provide operational support to other departments or locations as business needs require.
  • Interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees; address complaints; and resolve problems.

Desired Qualifications

  • Experience interpreting and executing Banquet Event Orders and working with event management systems such as Momentus is strongly preferred.
  • The preferred degree is in Hospitality Management, Food & Beverage Management, Business Administration, or Culinary Arts.

About the Company

ASM Global

Operates and manages venues worldwide

ASM Global runs a global network of venues such as stadiums, convention centers, and theaters and provides end-to-end venue management services for owners. Its work covers daily operations, staffing, event booking, and marketing, supported by a fully integrated marketing platform that aims to boost revenue and improve attendee experiences. The company earns fees from managing venues and may share in profits from hosted events. Its client base includes municipalities, universities, and private venue owners, and its portfolio handles more than 20,000 events each year. What sets ASM Global apart is its large, worldwide footprint and the combination of two major industry players, creating a broad network and scalable operations, plus a centralized marketing platform that helps owners maximize event revenue. The company’s goal is to help venue owners operate successful, high-attendance events while growing revenue and expanding its global presence.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Los Angeles, CA
Founded
2019

Recently Posted Jobs

Explore more opportunities at ASM Global

See more jobs