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Adventist HealthCare

Non-profit faith-based healthcare system

LAN Technician 1 - Information Technology

IT Service Desk & End User SupportConfirmed live in the last 24 hours
Full-time$53.3k - $74.6k

About the Job

Requirements

  • A+ certification or a similar certification is required, or must be obtained within six months of employment.

Responsibilities

  • Provide a single point of contact for on-site support operations and in-person support for request fulfillment, incident management, and access management workflows.
  • Install, diagnose, repair, maintain, and upgrade computer hardware and equipment to ensure optimal workstation performance.
  • Serve as tier II escalation support from the service desk.
  • Assist with smart hands support and light troubleshooting of basic network and server hardware.
  • Troubleshoot problem areas in person, by telephone, or via email in a timely and accurate fashion, and provide end-user assistance where required.
  • Travel to other sites as needed.

Desired Qualifications

  • A Bachelor's degree in computer science or information technology is preferred.
  • ITILv3 Foundations is preferred.

About the Company

Adventist HealthCare

Non-profit faith-based healthcare system

Adventist HealthCare operates a network of hospitals, rehabilitation centers, and mental health services in Maryland. It delivers coordinated care across inpatient, outpatient, home-based, and community settings, guided by its faith-based mission. Unlike many providers, it is a not-for-profit organization that reinvests earnings into facilities and community health rather than distributing profits. Its goal is to provide compassionate patient care rooted in the teaching and healing ministry of Jesus Christ and to improve regional health through reinvested resources.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Gaithersburg, MD
Founded
1907

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