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Quadient

Digital customer experience management and automation

Technology Partner Alliances Lead

Corporate StrategyConfirmed live in the last 24 hours
Full-timeBoston, MA, USA$356.3k /yr

About the Job

Requirements

  • A bachelor's degree in Business, Engineering, Computer Science, or a related field, or equivalent professional experience.
  • Senior leadership experience shaping global technology ecosystems within enterprise SaaS or platform-based organizations.
  • A proven track record influencing product portfolio strategy, platform evolution, or inorganic growth through partnerships.
  • Deep understanding of modern SaaS architectures, application programming interfaces, cloud ecosystems, and enterprise integration models.
  • Strong executive communication skills and the ability to operate credibly with Product, R&D, Commercial, and Corporate Development leadership.
  • Demonstrated ability to lead small, high-impact global teams in complex and ambiguous environments.

Responsibilities

  • Define and own Quadient Digital’s global technology ecosystem and alliance strategy, aligned with long-term product vision and platform priorities.
  • Develop portfolio-level build-vs-partner-vs-acquire recommendations, influencing product investment decisions and inorganic growth considerations.
  • Identify, evaluate, and prioritize strategic technology partners across Customer Communications, Financial Automation, AI/ML, cloud platforms, security, data, and enterprise integrations.
  • Lead global co-innovation programs that deliver new product capabilities, accelerate time-to-market, and differentiate Quadient’s solutions.
  • Represent Quadient in executive-level partner roadmap discussions, innovation councils, and architectural forums.
  • Define and govern joint go-to-market strategies with strategic partners that expand market reach and influence product packaging, positioning, and strategic pipeline creation.
  • Shape Quadient’s platform and ecosystem strategy by integrating external technologies, partner roadmaps, and market signals into multi-year product planning.
  • Contribute to product portfolio and roadmap reviews, representing ecosystem-driven opportunities, risks, and dependencies.
  • Influence product strategy through insight on emerging technology trends, competitive ecosystems, and evolving customer expectations.
  • Partner with Product Marketing and Commercial leadership to ensure ecosystem capabilities are reflected in value propositions, positioning, and field enablement.
  • Collaborate with Engineering leadership to define scalable platform and integration standards, focusing on product leverage and customer value.
  • Serve as Quadient Digital’s executive point of view on ecosystem strategy across the Americas, Europe, and APAC.
  • Advise Product, R&D, and Commercial leadership on ecosystem implications for regional strategies, regulatory environments, and market entry decisions.
  • Ensure alignment between technology alliances, strategic accounts, and regional go-to-market priorities.
  • Represent Quadient externally with senior partner executives, industry bodies, and strategic forums.
  • Lead strategic partner due diligence covering product fit, technical architecture, go-to-market alignment, data protection, security, and compliance.
  • Ensure partnership agreements support product roadmaps, innovation velocity, certification requirements, and long-term scalability.
  • Establish governance models, key performance indicators, and lifecycle management practices for strategic technology partners.
  • Lead executive-level quarterly business reviews and long-range partnership planning.
  • Negotiate complex strategic and technical partnership agreements with Legal, Security, Product, R&D, and Corporate Development.
  • Build and develop a high-performing global alliances team, ensuring capability, accountability, and succession readiness.
  • Oversee global channel partner program governance, frameworks, and compliance.
  • Ensure coherence between technology alliances and channel enablement needs, in partnership with Product Marketing and Sales Enablement.
  • Maintain alignment between technology alliance strategy and channel program requirements.

Desired Qualifications

  • Experience operating at the intersection of product strategy, technology platforms, and commercial execution.
  • A background in Financial Automation, Customer Communications, AI-enabled platforms, or enterprise SaaS ecosystems.
  • Exposure to mergers and acquisitions due diligence and post-acquisition integration from a product or ecosystem standpoint.
  • Ability to translate complex ecosystem strategies into clear business and customer value narratives.
  • Experience representing organizations in industry analyst and ecosystem forums.

About the Company

Quadient

Digital customer experience management and automation

Quadient helps businesses manage customer communications and engagement through cloud-based software that automates and orchestrates interactions across channels like email, documents, and digital messages. It also provides mail-related hardware and parcel locker solutions that integrate with its software workflows. The company stands out by offering an end-to-end platform that combines digital customer experience management with physical mail and parcel logistics. Its goal is to help businesses improve customer engagement and operational efficiency by moving from traditional mail to connected, multi-channel digital communications and package services.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Bagneux, France
Founded
1924

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