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Marriott International

Manages and franchises hotels around the world

Assistant General Manager

Business & StrategyConfirmed live in the last 24 hours
Full-timeDenver, CO, USAIn-person

About the Job

Requirements

  • At least 2 years of supervisory hotel operations experience or previous supervisory or management experience in hospitality is preferred.
  • Open availability for morning and evening shifts, weekends, and holidays as needed.
  • Experience with the Fosse system is preferred.

Responsibilities

  • Oversee front desk operations, including check-in and check-out, reservations, and guest inquiries.
  • Lead guest-service efforts to ensure high satisfaction and promptly resolve guest concerns.
  • Train, coach, and mentor front desk staff on service standards, systems, and brand expectations.
  • Assist with scheduling, payroll support, reporting, and inventory management.
  • Act as Manager on Duty as needed, including evenings, weekends, and holidays.
  • Support the General Manager with daily operations, staff accountability, and operational planning.
  • Maximize average daily rate and occupancy.
  • Coordinate communications between Sales and Operating departments.
  • Understand financial statements and budgets, including staffing guidelines.
  • Guide, develop, and/or implement policies, procedures, and systems to improve business operations.
  • Maintain a cooperative and positive work environment.
  • Provide exceptional service to every guest while maximizing hotel profitability.
  • Ensure hotel operations are performed professionally and adhere to brand and company standards.

Desired Qualifications

  • Prior Marriott experience is preferred.
  • Bilingual or multilingual abilities are a plus.

About the Company

Marriott International

Manages and franchises hotels around the world

Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.

Company size
10,001+
Company stage
IPO
Headquarters
Bethesda, MD
Founded
1927

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