Centric Brands

Designs and markets licensed apparel brands

Sales Associate

Retail SalesConfirmed live in the last 24 hours

Part-timeSunrise, FL, USAIn-person

About the Job

Requirements

A minimum of 2 years of consistently strong selling performance and clientele experience in an elevated contemporary brand is required.
A high school diploma or equivalent is required.
Knowledge of point-of-sale systems and basic knowledge of Microsoft Office, including Word, Excel, PowerPoint, and Outlook, is required.
The role requires flexibility to work a retail schedule that includes evenings, weekends, and holidays.
The role requires the ability to lift up to 50 pounds of merchandise.

Responsibilities

Meet sales goals and continuously motivate sales staff to meet assigned sales and productivity goals.
Support the development of associates' sales techniques and ensure use of elevated sales and service standards to maximize sales.
Demonstrate in-depth merchandise knowledge and ensure fluent product knowledge in selling.
Work with the Store Manager to assist with events and incentives to grow the customer base, particularly in the local market.
Ensure all associates provide the highest level of customer service to achieve World Class Service standards.
Resolve client problems and complaints quickly and effectively.
Assist sales associates with customer service issues, including dissatisfied customers, returns, and defective merchandise.
Obtain first-hand customer information and use it to improve products and services.
Act with customers in mind and establish and maintain effective customer relationships.

Desired Qualifications

Experience working in a sales-commission environment is preferred.

About Us

ROBERT GRAHAM, founded in 2001, is an American eclectic luxury men's and women's apparel brand. Our Company offers excellent career growth opportunities, competitive salaries and benefits within a dynamic work environment.

This position is responsible to support overall sales in the store, staff, merchandise and customer service, while promoting a sales culture to build productivity and passion for the brand. The person in this role will ensure that all internal and external customers receive exemplary service and receive a positive store/brand experience.

Specific Responsibilities Would Include

SALES GENERATION:

Meet sales goals - continuously motivate sales staff to meet assigned sales and productivity goals
Support the development of associates' sales techniques, ensuring utilization of elevated levels of sales and service to maximize sales
Demonstrate an in-depth knowledge of the merchandise; ensure selling is fluent in all aspects of product knowledge with an ability to grow within the company
Work with the Store Manager to assist with events/incentives that will continue to grow customer base, with particular emphasis on building local market

CUSTOMER SERVICE:

Ensure all associates provide the highest level of customer service to achieve World Class Service standards.
Resolve all client problems and complaints quickly and effectively
Assist sales associates with various customer service issues i.e. dissatisfied customers, returns, defective merchandise

OTHER TRAITS:

Is dedicated to meeting the expectations and requirements of internal and external customers.
Gets first-hand customer information and uses it for improvements in products and services.
Acts with customers in mind; establishes and maintains effective relationships with customers

Our Best Fit Candidate Would Have

Minimum 2 years of consistently strong selling performance and clientele experience in an elevated contemporary brand
High School Diploma or equivalent
A strong commitment to customer service and teamwork
Excellent brand and product knowledge
Flexibility to work a retail schedule which includes evenings, weekends, and holidays
Ability to lift up to 50 pounds of merchandise
Knowledge of POS; basic knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook
Experience working in a sales-commission environment preferred

*This commission eligible position will receive a generous employee discount at Robert Graham.

Robert Graham is an equal opportunity employer

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About the Company

Centric Brands

Designs and markets licensed apparel brands

Centric Brands coordinates design, development, sourcing, marketing, and distribution for a broad lineup of apparel, accessories, beauty, and entertainment products. It operates end-to-end from product creation to retail and digital commerce, offering licensed and owned brands across kids, men’s, and women’s categories through mass retailers, specialty stores, department stores, and online. The company differentiates itself with a large catalog of licensed names (e.g., Calvin Klein, Tommy Hilfiger, Kate Spade, Disney, Marvel) plus owned labels and joint ventures, supported by global sourcing and brand-building expertise. Its goal is to help partners grow by delivering comprehensive brand-building and distribution capabilities while ensuring high-quality products and positive social impact in communities where it works.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: New York City, New York
Founded: 2018

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