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NCS

ICT consulting, digital transformation, cybersecurity services

AI Consultant

Operations & Supply Chain ConsultingConfirmed live in the last 24 hours
Full-timeSingaporeNo salary listedIn-person

About the Job

Requirements

  • Hold a master's degree and have 3–6 years of relevant management or strategy/operations consulting experience.
  • Demonstrate outstanding academic performance and a strong record of extracurricular activity.
  • Have demonstrated experience in AI strategy, process transformation, or operational excellence.
  • Demonstrate customer-oriented and commercial thinking.
  • Be able to manage multiple stakeholders at all levels, including C-level, and workstream responsibilities.
  • Have excellent English communication, presentation, and client-facing skills.

Responsibilities

  • Assess client readiness for AI, data maturity, and advanced analytics adoption.
  • Map, analyze, and redesign end-to-end business processes to identify bottlenecks, inefficiencies, and automation opportunities through data-driven diagnostics.
  • Analyze financial and operational data to identify performance gaps and growth opportunities.
  • Conduct operational assessments, facilitate workshops to co-create future-state processes with client stakeholders at all levels, including C-level, and benchmark current performance against best practices.
  • Develop business cases and strategic frameworks to support prioritization of opportunities.
  • Develop AI transformation roadmaps, high-level solutions, and implementation plans.
  • Define and track performance metrics (KPIs) to monitor operational improvements.
  • Support implementation of optimized workflows, digital tools, and performance dashboards.
  • Collaborate with data science and engineering teams to ensure data readiness and translate business needs into AI-driven solutions.
  • Support organizational change management efforts and ensure smooth adoption of new processes.
  • Lead workstreams and manage day-to-day project activities with minimal supervision.
  • Collaborate with cross-functional teams to ensure successful project outcomes.
  • Prepare and deliver presentations, reports, and recommendations to senior executives.
  • Build client relationships through clear communication and problem-solving expertise.
  • Mentor junior team members and contribute to practice development initiatives.

Desired Qualifications

  • Experience with process mapping, process-improvement methodologies, and process-mapping tools such as Visio, Lucidchart, or Loop.
  • Exposure to AI/ML concepts, digital transformation, or automation technologies such as RPA and workflow tools.
  • Experience working in sectors such as financial services, healthcare, manufacturing, or technology.
  • Familiarity with data analytics tools such as Power BI, Tableau, or Python.
  • Multilingual proficiency in at least two other languages relevant to an APAC context.

About the Company

NCS

ICT consulting, digital transformation, cybersecurity services

NCS delivers ICT services in the Asia Pacific region, including consulting, digital transformation, technology solutions, and cybersecurity for government and private sector clients. It offers advisory, implementation, and managed services, supported by three innovation centers in Singapore, Melbourne, and Shenzhen and a workforce of about 13,000 across 20 cities. The company emphasizes long-term client partnerships, regional scale, and practical solutions developed at its innovation centers. Its goal is to help clients navigate digital transformation and cybersecurity while maintaining ethical conduct and transparent governance.

Company size
10,001+
Company stage
Grant
Total funding
$780K
Headquarters
Singapore, Singapore
Founded
1981

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