Commercial Solutions Engineer



1,001-5,000 employees

Cloud-based collaboration platform

Junior, Mid, Senior

Cambridge, MA, USA

Required Skills
  • At least 2 years of experience as a PreSales Solutions Engineer, Solutions Consultant, Solution Architect, or related field in the SaaS and enterprise B2B software industry
  • Critical thinking skills, a growth mindset, and experience analyzing, evaluating, and synthesizing complex problems
  • Strong technical skills and comfort working in ambiguous and high-pressure situations
  • Excellent communication and presentation skills, with the ability to convey technical information to both technical and non-technical audiences
  • Relentless curiosity and a commitment to excellence
  • Background in Higher Education, State and Local Gov (SLED, SLG), or Healthcare and Life Sciences (HLS) is a plus
  • Identify, build, and demonstrate Smartsheet solutions that solve specific customer problems
  • Lead technical sales engagements, collaborate closely with sales teams to identify customer requirements, summarize challenges, design solutions, and provide technical guidance that demonstrates the value of Smartsheet's offerings
  • Conduct discovery sessions to uncover business processes and challenges to inform the sales and solution delivery strategy
  • Partner with Sales, Product, Customer Success, and Professional Services teams to provide a great overall customer experience and drive revenue growth
  • Grow and maintain knowledge for all Smartsheet products, services, and competitors
  • Participate in cross-functional and department-wide projects that support strategic initiatives
  • Provide feedback to Product teams to ensure that our solutions continue to align with customer needs
  • Periodically travel to customer sites as a technical subject matter expert

Smartsheet's mission is to empower anyone to drive meaningful change - for themselves, their businesses and even for the world.

Company Stage


Total Funding



Bellevue, Washington



Growth & Insights

6 month growth


1 year growth


2 year growth



Health and wellness benefits - From sick days to mental health services, we support you. We provide company-sponsored comprehensive healthcare coverage and well-being benefit programs so you can take care of your whole self.

Time away - We want you to find time for what matters to you. We offer a variety of programs so you can recharge and reconnect, including paid time off for company holidays, vacation, volunteering, military leave, and parental bonding.

An investment in your future - We help you plan for the dreams you’re working toward. We offer every employee competitive pay, retirement contributions, stock awards, and an employee stock purchase program.

Perks and discounts - It's the details that make life easier. From discount programs and an allowance for work-related expenses, to medical concierge (U.S. only) and caregiver services, we help set you up for success both at work and outside of it.

An inclusive environment - We strive to foster a culture of belonging that is rooted in respect for all people. We believe that by celebrating diversity of voices and experiences, and by creating equitable opportunities for our team, customers, and communities, we enable people to do and be their best.

Continuous learning - We know that when you’re growing, so are we. That's why we provide opportunities to develop on the job through internal mobility, virtual learning, and a variety of development programs.