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Small Door Veterinary

Membership-based veterinary care with telemedicine

Managing Veterinarian

Veterinary ProfessionalsPosted on Nov 11
Full-timeBoston, MA, USAIn-person

About the Job

Requirements

  • A Doctor of Veterinary Medicine (DVM) or equivalent is required, along with an active state license and DEA license.
  • At least 5 years of experience in the field is required.
  • Candidates should take a professional approach and have strong interpersonal and communication skills.
  • Candidates must be committed to practicing the highest standard of medicine and upholding the code of ethics.
  • Candidates should have experience managing a team and an interest in mentoring veterinarians.

Responsibilities

  • Diagnose and treat pets with illnesses and injuries, and counsel clients in pet care.
  • Directly manage, mentor, and develop a team of 1–5 doctors, fostering engagement and growth.
  • Partner with the Regional Medical Director and Talent team to recruit, onboard, and retain veterinary talent.
  • Collaborate with Operations on doctor scheduling to ensure clinical coverage.
  • Uphold the organization’s culture and values with the practice team and members.
  • Serve as the clinical point of contact for escalated medical questions or concerns.
  • Ensure service accessibility, such as surgery slots and doctor coverage, aligns with member needs.
  • Uphold hospitality standards in all client interactions.
  • Oversee doctors’ clinical skills and individual performance metrics related to client satisfaction, teamwork, medical quality, record keeping, and production; lead regular check-ins to understand challenges and support professional development.
  • Partner with the Practice Manager to support a positive, collaborative approach between the Member Experience and Medical teams.
  • Collaborate with Nursing Leadership to foster open communication, continuous learning, improvement, and excellence.
  • Monitor practice financial performance and work with leadership to achieve budget targets and revenue goals.
  • Manage controlled substances, review practice orders of drugs and supplies, and ensure compliance with DEA standards.
  • Ensure compliance with medical protocols for surgery, dental care, and diagnostics, and with regulatory requirements including DEA and OSHA.

About the Company

Small Door Veterinary

Membership-based veterinary care with telemedicine

Small Door offers veterinary care through a membership model in urban clinics. Members pay an annual fee which unlocks access to a suite of core veterinary services, with additional medical services billed separately. The service combines in-person care at tech-enabled clinics in cities like New York, Boston, and Washington D.C. with telemedicine and 24/7 vet access to make care more convenient. This approach differs from typical clinics through predictable recurring revenue, transparent pricing, and a focus on improved communication and consistency in care. The company aims to raise the standard of pet care and simplify the veterinary experience for urban pet owners.

Company size
51-200
Company stage
Debt Financing
Total funding
$121.5M
Headquarters
New York City, New York
Founded
2017

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