Bachelor's degree and Project Management Professional (PMP) certification.
At least 10 years of program management experience supporting information technology for Federal and State customers.
Extensive experience working in the Federal and State, Local, and Education (SLED) sectors and driving program execution.
Ability to orchestrate the overall customer experience while delivering program objectives.
Strong understanding of financial, risk, deliverable, and resource management.
Experience conforming with contract regulations and fulfilling contractual obligations, with the ability to interpret and manage Government and non-Government contracts.
Strong attention to detail and extensive writing and presentation skills.
Proficiency in Microsoft Excel, Microsoft SharePoint, and Microsoft Teams.
Ability to work independently and in a matrixed team environment.
Ability to prioritize requirements and meet deadlines.
Ability to balance a large workload and learn in a fast-paced environment.
Ability to present to C-level executives and demonstrate presentation skills during the interview process.
Regular and reliable attendance.
Responsibilities
Lead high-complexity programs in service-driven, high-availability, or compliance-focused environments, ensuring alignment with long-term business strategy.
Direct company resources and subcontractors, including planning and scheduling, risk management and mitigation, deliverable management, stakeholder communications, status reporting, documentation, and service-level agreements.
Manage direct and indirect employees.
Understand customer culture and requirements; build rapport with customer representatives, identify their needs, manage expectations, and identify opportunities for improved performance.
Oversee all program lifecycle phases, from initiation through planning, execution, monitoring, and closeout, in accordance with corporate governance and standards.
Manage program finances, including budget oversight, burn-rate analysis, and cost-performance tracking.
Prepare monthly forecasts and financial management analyses, including profit-and-loss analysis and identification of potential budget overruns or underruns.
Produce and present quarterly and annual program reviews for internal and external customers.
Conduct regular Program Management Reviews and risk assessments, adjusting plans to maintain alignment with organizational priorities.
Apply the company's Program Methodology processes and procedures, including risk and financial management and other typical program management functions.
Assess client business and technical objectives, determine deliverables, evaluate risk, and execute projects.
Maintain schedules for contract deliverables, meetings, and service-level agreements.
Identify program issues and develop appropriate solutions.
Work through contractual actions, including stop-work orders and invoicing issues.
Work closely with and serve as an extension of the company's account team.
Lead change management efforts related to program delivery, preparing teams and stakeholders for operational, structural, or process impacts.
Assist with program recompetes.
Perform additional duties as assigned.
Iron Bow Technologies is for people who believetrust is paramount,transformation is embraced, andthe future is here,because "What we do matters!"
We are a next generation solutions provider, delivering mission success across government, healthcare, and commercial industries. Iron Bow relies on ourpassionate people,long standing partnerships, andstrategic thinkingto solve your most critical challenges.
Whether we team with clients, colleagues, or partners, we put each other first. It’s TheIron Bow Way.
THE OPPORTUNITY
We’re looking for a Program Manager who will manage and oversee several large IT program initiatives for the Federal and State, Local, and Education (SLED) Governments . The Program Manager will be responsible for the planning, direction, and coordination of all activities of the designated Programs including developing an understanding of client business needs and providing thought leadership for our clients. In addition, the Program Manager is responsible for exploring ways to expand and grow solutions and services opportunities with existing clients, reducing costs and increasing profitability. The PM will ensure that goals and objectives of the programs are accomplished within scope, schedule, resource, and quality parameters, as defined within the executed Statement of Work (SOW) and/or Customer Contract.
HOW YOU'LL MAKE AN IMPACT
Lead high-complexity programs operating in service-driven, high-availability, or compliance-focused environments, ensuring alignment with long-term business strategy.
Direct Iron Bow resources and subcontractors to include planning/scheduling, risk management and mitigation processes, deliverables management, stakeholder communications, regular status reporting, documentation, SLA’s, etc.
Effectively manage direct and indirect employees
Understand the customer’s culture and requirements and work to establish a strong rapport with the customer’s representatives, identifying their needs and managing their expectations while establishing a strong working relationship and identifying opportunities for improved performance
Oversee all phases of the program lifecycle, from initiation through planning, execution, monitoring, and closeout, in accordance with corporate governance and standards.
Manage program financials, including budget oversight, burn-rate analysis, and cost performance tracking.
Provide monthly forecasts and financial management, including forecasting monthly, profit/loss analysis, identifying potential budget overruns or underruns.
Produce/present quarterly and annual program reviews for both internal/external customers
Conduct regular Program Management Reviews (PMRs) and risk assessments, adjusting plans as necessary to maintain alignment with organizational priorities.
Understand and apply the Iron Bow Program Methodology processes and procedures to include risk and financial management and other functions relating to a typical Program Manager role.
Assess client business and technical objectives, determine deliverables, evaluate risk and execute projects.
Maintain a schedule of contract deliverables, meetings, and service level agreements
Proactively identify program issues and develop reasonable and appropriate solutions
Works through contractual actions such as stop work orders, invoicing issues and other items
Work closely with and serve as an extension of Iron Bow Account Team
Lead change management efforts associated with program delivery, preparing teams and stakeholders for operational, structural, or process impacts.
Assist with program recompetes
Additional duties as assigned
SKILLS THAT DRIVE SUCCESS
Bachelor’s Degree and PMP certification
10+ years Program Management experience working IT support for Federal and State customers
You have vast experience working within the Federal and SLED space driving the execution Programs
You are able to orchestrate the overall customer experience, while delivering to the program objectives
You have a strong understanding of financial, risk, deliverable, and resource management
You have experience conforming with contract regulations and performance of obligations within the contractual agreement and strong ability to interpret and manage Government and non-Government contracts
You have a high attention to detail and extensive writing/presentation skills, as effective communication is critical within this role
You are proficient in Microsoft Excel, Microsoft SharePoint, and Microsoft Teams.
You have the ability to work independently and in a matrixed team environment
Ability to prioritize requirements and meet deadlines
Ability to balance a large volume workload and learn in a fast-paced environment
Be able to present to C-level Executives and be able to demonstrate presentation skills during the interview process.
Regular and reliable attendance.
TRAVEL REQUIREMENTS
This position is remote but may require 20% travel.
WHY YOU'LL LOVE IT!
Be a leader in providing the highest level of customer experience excellence in a fast past and exciting environment
Iron Bow is rapidly growing and with growth comes opportunity for all. There is palpable energy and momentum across the company that is easy to tap into and be inspired by.
Be a part of organizational transformation. Now’s the time to join. Iron Bow is redesigning the customer and employee experience. This new approach elevates all and truly enables success.
COMPENSATION AND BENEFIT INFORMATION
The salary range for this position is $170,000 - $185,000. This range reflects the anticipated base pay for the position and is not a guarantee of final compensation. Actual compensation will be determined based on factors including experience, skills, education, location, contract requirements, and business needs.
Iron Bow Technologies reserves the right to fill this role at a different level, depending on qualifications and organizational priorities. This range represents only one component of Iron Bow’s total compensation package. An overview of our benefits is available on our careers page.
OUR EQUAL OPPORTUNITY EMPLOYER COMMITMENT
Iron Bow Technologies is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Iron Bow are based on relevant business considerations, such as operational needs, job requirements and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity and/or gender expression, pregnancy, national origin, age, disability, status as a protected veteran or any other characteristic prohibited by law. Iron Bow will not tolerate discrimination or harassment based on any of these characteristics.