Training Specialist @ Peloton

ABOUT THE ROLE

As a Training Specialist, you will help design and implement consistent and effective training programs across all of our company-owned field locations and partner 3PL teams. In this role, you will be responsible for delivering training to ensure Peloton team members and 3PL partners are fully proficient in their roles, including new hires and ongoing training. This means delivering training in a variety of formats and media, with a target delivery audience of professionals in an adult learning environment. The Training Specialist will work effectively in an environment of high change, and while driving for continuous improvement.

YOUR DAILY IMPACT AT PELOTON

● Collaborate with operational leaders to understand operational needs and priorities to effectively transition and support transition from learning into production
● Develop learning experiences aimed at driving consistency and quality across all agents and sites
● Ensure proficiency via new hire training and onboarding, certification programs, ongoing development, new products, processes, and systems using multiple channels and tools to support an array of learning styles
● Partner with quality and instructional design teams to drive improvement and initiatives in the practical learning environment
● Coordinate with the People, operational leaders (in-house and outsource), and capacity planning teams to ensure learning cohorts are deployed to support
company goals and timelines.
● Evaluate training effectiveness and calibrate across the network of trainers to ensure consistent training and training outcomes across all of our sites
● Act as a subject matter expert (SME) for system or product testing, instructional design feedback, and proposed process improvements

YOU BRING TO PELOTON

2+ years of successful training development experience, including using a
Learning Management System (LMS) to assist in creating learning materials
2+ years of successful training deployment experience, including in-person and virtual training experiences
1 year in Operation specific training including order accuracy procedures and systems training
Expertise in preparing course materials, assembling resources, and providing recommendations for continuous improvement
Expertise in G-Suite products (Gmail, Docs, Sheets, etc.) and reporting tools
Able to successfully analyze requirements, design learning objectives, and deliver courses in multiple formats (live and virtual audiences of varying sizes and language preferences).
Excellent verbal and written communication skills
Able to prioritize and juggle multiple projects to meet deadlines
A personable and empathetic team player who’s able to work with a variety of stakeholders
Thrives in a fast-paced, self-starter dynamic environment
Place importance on keeping their knowledge up-to-date for the latest tools and trends in the market

#LI-EV1

ABOUT PELOTON:

Peloton (NASDAQ: PTON), provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together immersive classes, cutting-edge technology and hardware, and the Peloton App with multiple tiers to personalize the Peloton experience [with or without equipment]. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit www.onepeloton.com.

At Peloton, we motivate the world to live better. “Together We Go Far” means that we are greater than the sum of our parts, stronger collectively when each one of us is at our best. By combining hardware, software, content, retail, apparel, manufacturing, Member support, and so much more, we deliver an exhilarating fitness experience that unlocks our members’ greatness. Join our team to unlock yours.

Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. If you would like to request any accommodations from application through to interview, please email: [email protected]

Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted here on our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an @onepeloton.com email address.

If you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Peloton, please email [email protected] before taking any further action in relation to the correspondence.

Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.

Training Specialist

Peloton

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