Full-Time
Marketplace connecting clients with beauty services
£50k - £110k/yr
London, UK
Hybrid
Hybrid role; 4 days per week on-site at London office, 1 day remote.
Fresha is an online marketplace for beauty and wellness services that connects customers with local service providers. Customers can browse a wide range of services—from nails and tattoos to massages and spa treatments—and book appointments directly through the platform. Providers can list their offerings and reach buyers in major cities across the United States. The platform includes ratings and reviews to help customers choose. Fresha earns revenue by taking a commission on each booking fee, creating a steady stream of income as transactions occur. Compared with competitors, Fresha emphasizes a large network of local providers, easy online booking, and transparent reviews, making it a convenient, one-stop place for finding and scheduling beauty and wellness services in multiple markets. Its goal is to become the trusted digital marketplace where people find, compare, and book appointments and where service providers grow their customer base through the platform.
Company Size
501-1,000
Company Stage
Growth Equity (Venture Capital)
Total Funding
$299.6M
Headquarters
London, United Kingdom
Founded
2015
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Health Insurance
Dental Insurance
Vision Insurance
Unlimited Paid Time Off
Flexible Work Hours
Hybrid Work Options
Stock Options
Company Equity
Wellness Program
Gym Membership
Mental Health Support
Phone/Internet Stipend
Home Office Stipend
Conference Attendance Budget
Professional Development Budget
Family Planning Benefits
Fertility Treatment Support
Remote Work Options
Paid Vacation
Paid Sick Leave
Paid Holidays
Parental Leave
Adoption Assistance
Childcare Support
Elder Care Support
Tuition Reimbursement
Professional Certification Support
Mentorship Program
Healthcare Insurance
Beauty booking startup Fresha hits $1 billion valuation with KKR backing. Last updated: May 21, 2026 5:41 pm Beauty and wellness booking financial marketplace Fresha says it has raised $80 million investment from KKR's Next Generation Tech sector expansion fund, KKR's expansion equity arm...
Fresha, an AI-powered booking platform for beauty and wellness, is experiencing significant enterprise growth as multi-location businesses adopt its unified software infrastructure. Major brands including Ted's Grooming Room, Gould Barbers and Masaj are using Fresha to manage scheduling, payments and operations across expanding locations. The platform consolidates traditionally fragmented systems into a single solution, handling bookings, payments, staff management and analytics. Multi-location businesses on Fresha grew 25.2% year-over-year, generating billions in gross merchandise value, up 25.6% annually. Platform revenue from this segment increased 61% year-over-year. Fresha now serves over 140,000 businesses globally, with thousands operating multiple locations. The company processes hundreds of millions in GMV monthly for businesses with six or more staff, positioning itself as operational infrastructure for scaling beauty and wellness brands.
Fresha becomes the software infrastructure of choice for multi-location selfcare businesses as enterprise growth surges. * 8 hrs ago Fresha, the top-rated AI-powered booking platform for beauty and wellness, is witnessing significant enterprise growth as multi-location and large-team businesses increasingly choose Fresha to manage and scale their operations. Leading well-established brands, including Menspire, Ted's Grooming Room, Gould Barbers, Masaj, Adams Barbers, The Art of Nails, and more, are among a growing cohort of enterprise selfcare businesses adopting Fresha to scale their scheduling, payments, marketplace visibility, and operational performance across expanding locations. Across multiple service verticals, from hair and barbering to wellness, spas, aesthetics and fitness, enterprise and franchise chains are utilizing Fresha to run their operations across their growing networks of locations. As SMBs mature into regional and national brands, demand for a single solution, scalable infrastructure has intensified. A modern beauty business operates across dozens of operational layers, from payments and payroll to inventory, marketing, online bookings, and analytics. Historically, these functions have been managed through fragmented software stacks. Fresha consolidates these critical workflows into a single intelligent platform, reducing operational complexity for growing service brands. From embedded payments and point-of-sale to staff scheduling, marketing automation, and online bookings, Fresha's unified infrastructure replaces the patchwork of systems traditionally required to run a multi-location beauty business. Its enterprise ecosystem goes beyond standard booking by embedding fully integrated payment processing, advanced API capabilities, automated payout routing for multi-site franchises, and AI-powered automations. "Scaling a premium grooming brand across multiple locations requires technology that can keep pace with operational complexity. Fresha provides the infrastructure that allows us to manage bookings, payments and performance across the business in one place. The visibility and efficiency the platform provides have been instrumental in supporting our continued growth while maintaining the high service standards our clients expect." - Niyazi Oztoprak, CFO of Ted's Grooming Room. "Before Fresha, we were constantly juggling disconnected platforms to manage our different locations. We had one system for bookings, a separate terminal for payments, and another tool entirely for staff management. Fresha unified our entire tech stack, giving us the centralized control and reporting we needed to actually focus on growing the brand rather than fighting with software. Fresha is the best platform we have ever used." - Darran Gould, Founder of Gould Barbers. "Operating multiple MASAJ Studios can mean wrestling with fragmented software that often doesn't talk to each other. Operating elements of our scheduling, marketing, and payment processing under one ecosystem helps to lessen the administrative load and allows us to scale smoothly as we grow our business. We can't wait to see what else Fresha have planned for their product roadmap to help brands like MASAJ shine!" - Alice Vaughan, Founder & COO, Masaj. Amongst Fresha's hundreds of thousands of businesses on the Marketplace, thousands are thriving multi-location businesses operating with two or more sites. Within this segment alone, gross merchandise value reflects a 32% annual growth, significantly outpacing business count expansion. Bookings climbed into the tens of millions per month, up 23.4% year-on-year, while average GMV per business rose 17.7%. Platform revenue from a large business segment increased 67% year-on-year, demonstrating clear demand for the all-in-one solution. Momentum continues to extend to larger, team-based, and multi-country operators. Businesses with multiple locations experienced a 25.2% year-over-year growth. This segment generated billions in gross merchandise value (GMV) for Fresha, up 25.6% annually, alongside hundreds of millions of bookings. This activity drove a 61% year-over-year increase in platform revenue. Combined, multi-location operators now represent billions in annual GMV for Fresha. Notably, GMV growth within the multi-location segment is accelerating faster than baseline business growth, indicating strong expansion among existing operators alongside new enterprise adoption. "Large-scale operators are moving away from fragmented software stacks in favor of unified systems that handle everything from AI-driven discovery to complex payments," says William Zeqiri, CEO of Fresha. "Generating billions in GMV, this milestone confirms that Fresha is no longer just a booking tool; it is the operational engine for the next generation of global beauty brands." At the upper end of the market, many businesses operating ten or more locations now rely on Fresha, reinforcing its increasing penetration into large-scale chains. Processing hundreds of millions in GMV each month for businesses with six or more staff alone, the infrastructure is becoming the operational backbone for complex, multi-site service brands. These enterprise solutions, enhanced by AI integrations, are reducing administrative burden while increasing revenue visibility and performance control. Intelligent scheduling optimization, automated marketing workflows, and advanced reporting tools allow operators to manage dispersed teams with greater precision and consistency. This enterprise acceleration reflects a broader structural shift within beauty and wellness. As brands expand geographically, fragmented combinations of booking tools, payment processors, and reporting systems create inefficiencies that limit growth. Unified systems that combine demand generation, fintech, and operational management within a single scalable environment are becoming essential. By embedding marketplace discovery and business management into one integrated ecosystem, the platform enables enterprise partners to benefit from both internal operational efficiency and external customer acquisition. About Fresha Fresha is a global all-in-one booking, payments and business management platform built for beauty, wellness and selfcare professionals. The platform enables salons, barbershops, spas, medspas, clinics and fitness studios to manage appointments, process payments, attract new clients and grow revenue through an integrated marketplace and advanced AI-powered automation. Trusted by more than 140,000 businesses worldwide, Fresha is redefining the future of service-based commerce through intelligent technology, scalable infrastructure and industry-leading innovation. Fresha is built to support businesses at every stage, from independent professionals and owner-operated studios to multi-location enterprises and global franchises. It is the most trusted and advanced booking and business management platform in the beauty and wellness industry. Sections.
Fresha, an AI-powered booking platform for beauty and wellness, has been named among VivaTech's Top 100 Rising European Startups. The ranking, selected in partnership with investment firms including Accel, Eurazeo and Northzone, recognises Europe's fastest-scaling technology companies. Fresha is the only beauty and wellness booking platform in this year's list. The company supports over 140,000 businesses globally and facilitates more than 35 million appointments monthly. Since January 2021, Fresha has achieved 80% compound annualised growth, significantly exceeding typical SaaS benchmarks of 30%. Operating in 120 countries, Fresha currently generates over $140 million in revenue run rate, growing at over 60% year-on-year. The platform combines marketplace demand, booking infrastructure and embedded payments for service-based businesses ranging from single locations to multi-location enterprises.
Fresha, an AI-powered booking platform for beauty and wellness, has appointed Scott O'Brien as General Manager for North America to accelerate regional expansion. The company currently supports over 30,000 businesses across the United States and Canada. O'Brien brings 15 years of experience in payments and point-of-sale technology, including scaling commerce ecosystems at Lightspeed Commerce. Fresha plans to triple its team size in key markets including New York, Vancouver, Florida and California. The platform operates globally across six continents, serving more than 140,000 partner businesses and processing tens of millions of monthly appointments. Fresha provides an integrated solution combining bookings, payments, client retention and marketing automation, increasingly attracting multi-location operators and enterprise clients seeking scalable infrastructure.