Manager – Consumer Experience
Posted on 2/6/2024
INACTIVE
DoorDash

10,001+ employees

Local food delivery from restaurants
Company Overview
DoorDash is working to empower local communities and in turn, creating new ways for people to earn, work, and thrive. The company operates the largest food delivery platform in the United States.
Consumer Goods

Company Stage

Series H

Total Funding

$2.5B

Founded

2013

Headquarters

San Francisco, California

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-2%

2 year growth

-9%
Locations
United States
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
SQL
Product Design
Data Analysis
CategoriesNew
Product
Requirements
  • 5+ years of experience
  • Strong analytical skills
  • Effective communicator
  • Problem-solving skills
  • Organizational skills
Responsibilities
  • Manage building automated support features for customers
  • Identify, scope, implement, and track automated support features in-app
  • Participate in Weekly Business Reviews with the larger Customer Experience & Integrity team
  • Set and track key metrics pertinent to the role
  • Work with Product, Design, and Analytics teams
Desired Qualifications
  • Experience in a competitive or challenging environment
  • SQL and Excel modeling skills