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Thermo Fisher Scientific

Makes lab instruments, reagents and supplies

Field Application Scientist

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeMilan, Metropolitan City of Milan, ItalyNo salary listed

About the Job

Requirements

  • An advanced degree, with no prior experience required, or a bachelor's degree plus two years of hands-on laboratory experience with relevant instrumentation and applications is required.
  • Hands-on experience with at least one of the following is required: imaging, such as EVOS M7000 or similar; protein detection, such as Varioskan or iBright or similar; or automated sample preparation, such as KingFisher or similar.
  • Demonstrated expertise in field application support, customer training, and technical troubleshooting is required.
  • Strong presentation and communication skills for delivering technical content to diverse audiences are required.
  • Ability to work independently while collaborating effectively across functions is required.
  • Interpersonal skills and emotional intelligence to understand customer needs are required.
  • Problem-solving abilities and an analytical mindset are required.
  • Proficiency in Microsoft Office applications and relevant scientific software is required.
  • Fluency in Italian and English is required.
  • A valid driver's license and ability to travel frequently, 50–75% of the time, are required.
  • Residence within a one-hour drive of a main airport in Rome, Milan, Naples, or Venice is required.
  • Experience with data analysis, experimental design, and method development is required.
  • Deep technical knowledge of the specific product portfolio and applications is required.
  • Understanding of relevant industry standards, regulations, and best practices is required.
  • Ability to manage multiple priorities in a dynamic environment is required.
  • Commitment to customer satisfaction and continuous learning is required.

Responsibilities

  • Deliver pre-sales and post-sales support through product demonstrations, hands-on training, troubleshooting assistance, and technical consultation.
  • Serve as a trusted technical advisor, helping customers optimize their use of the company's technologies across scientific domains.
  • Work closely with sales teams and cross-functional partners to support customers and build long-term customer relationships.

Desired Qualifications

  • Preferred fields of study include Biology, Biochemistry, Chemistry, Materials Science, Physics, or a related discipline.
  • Experience in imaging or protein detection, including microscopy or Western blot, is preferred; experience with automated sample preparation, such as KingFisher or similar, is welcome.
  • Additional relevant certifications are a plus.
  • Additional language skills are beneficial.

About the Company

Thermo Fisher Scientific

Makes lab instruments, reagents and supplies

Thermo Fisher Scientific makes and sells the instruments, chemicals, consumables and lab services that drug companies, hospitals, universities and industrial labs use for research, testing and production. Its products cover work from gene sequencing and protein analysis to diagnostic tests and lab freezers, and its distribution arm ships supplies to labs worldwide. Drug developers also hire it to run clinical trials and to manufacture medicines under contract. It earns money from consumables that labs buy again and again, along with instrument sales, service contracts and outsourcing fees. The company traces its roots to Thermo Electron, founded in 1956, which merged with Fisher Scientific in 2006, and it is based in Waltham, Massachusetts.

Company size
10,001+
Company stage
IPO
Headquarters
Waltham, MA
Founded
1956

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