Full-Time

Technical Operations & Insights Analyst

Confirmed live in the last 24 hours

Figma

Figma

1,001-5,000 employees

Web-based platform for collaborative design

Consumer Software
Design

Compensation Overview

$112k - $238kAnnually

+ Equity + Competitive Benefits

Mid, Senior

Remote in USA

Remote work is available, but candidates must be based in the United States.

Category
Data Science
Data Analysis
Data Engineering
Data & Analytics
Required Skills
Data Science
SQL
Zendesk
Tableau
Looker

You match the following Figma's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • 3+ years of relevant experience
  • Proficiency in SQL and querying databases using tools like Tableau, Mode, Looker, or Zendesk Explore (we use Mode, Explore, and Hex)
  • A deep understanding of statistical analysis and data modeling techniques
  • Experience building complex ETL jobs
  • Proven track record of presenting technical findings to non-technical stakeholders
  • Experience problem-solving through issues that impact the customer and product support teams
Responsibilities
  • Build data pipelines that enable reliable, accurate, and timely data insights
  • Enable product support to capture customer, product, and team performance insights
  • Develop and maintain workforce capacity models to forecast staffing needs
  • Support the measurement of AI augmented support processes, including experiment design, metric design, and data pipelines
  • Collaborate with our data science and engineering teams to build, document, and manage our Product Support data structure and pipelines.
Desired Qualifications
  • Experience supporting a technical SaaS company in a senior analyst capacity
  • Experience developing in DBT
  • Proficiency in R and/or Python
  • Applied ML experience

Figma provides a web-based platform designed for collaborative interface design, allowing multiple users to work on the same project in real-time from different locations. This platform is particularly useful for UI (User Interface) and UX (User Experience) designers, as well as graphic designers, facilitating tasks such as prototyping, wireframing, and brainstorming. Figma serves a diverse clientele, ranging from freelance designers to large corporations, and is especially favored by tech companies and creative agencies. The company operates on a subscription-based model, offering a freemium option with basic features for free and advanced functionalities through paid plans. Additionally, Figma generates revenue from enterprise solutions that provide enhanced features for larger organizations. By continuously improving its platform and integrating with other design tools, Figma aims to be a central hub for design activities, making design accessible and efficient for all users.

Company Size

1,001-5,000

Company Stage

Series F

Total Funding

$728.6M

Headquarters

San Francisco, California

Founded

2012

Simplify Jobs

Simplify's Take

What believers are saying

  • Increased demand for remote collaboration tools boosts Figma's user base and revenue.
  • Figma AI attracts users seeking innovative generative AI design solutions.
  • The rise of low-code platforms aligns with Figma's mission, expanding market reach.

What critics are saying

  • Legal challenges, like the lawsuit against Motiff, could harm Figma financially and reputationally.
  • Figma AI may face scrutiny over data privacy, affecting user trust.
  • Discomfort with UI 3.0 update could lead to user dissatisfaction and loss.

What makes Figma unique

  • Figma offers real-time collaboration, enabling simultaneous design work across locations.
  • The platform integrates with development tools, enhancing appeal to designers and developers.
  • Figma's freemium model attracts a wide range of users, from freelancers to enterprises.

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Benefits

Competitive salary & equity

Retirement with company contribution

Mental health and wellness benefits

Company recharge days

Work from home stipend

Health, Dental, & Vision

Parental leave & fertility support

Generous PTO

Learning & development stipend

Cell phone reimbursement

Growth & Insights and Company News

Headcount

6 month growth

-33%

1 year growth

7%

2 year growth

14%
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