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Phoenix Home Care and Hospice

In-home health care and hospice services

Front Desk Hospitality Specialist

Reception & Front DeskPosted on Nov 13
Full-timeWichita, KS, USA$17 - $21 /hrIn-person

About the Job

Requirements

  • Previous office or administrative experience is preferred.
  • Knowledge of Microsoft Word and Excel is required.
  • Strong customer service skills and a hospitality mindset are required.
  • Ability to thrive in a fast-paced environment is required.
  • Excellent phone presence and communication skills are required.
  • Ability to multitask and stay organized under pressure is required.
  • Professional appearance and dependable attendance are required.
  • Comfort handling a multi-line phone system is required.

Responsibilities

  • Answer and manage a high volume of incoming calls.
  • Welcome applicants, caregivers, clients, and visitors professionally and kindly.
  • Connect callers and guests to the appropriate departments quickly and efficiently.
  • Assist with problem-solving and gather information for staff and families.
  • Support office operations with clerical and administrative tasks.
  • Prepare documentation and reports as needed.
  • Help create a positive, supportive office atmosphere.

Desired Qualifications

  • Previous office or administrative experience.

About the Company

Phoenix Home Care and Hospice

In-home health care and hospice services

Phoenix Home Care & Hospice provides in-home health services such as skilled nursing, hospice and palliative care, private duty nursing, and support for developmental disabilities, serving mainly elderly and medically complex patients, including children. Care is delivered in patients' homes and funded by Medicare, Medicaid, and private pay, reducing hospital admissions and delaying facility-based living. The company runs a Comprehensive Disease Management program and an internal PHC U-Too training program to support patients and employees. Its goal is to improve quality of life through high-quality in-home care while managing costs and keeping patients out of hospitals.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Not listed
Founded
2011

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