Senior Principal Technical Program Manager - Chief of Staff

What you will do

· Represent the GVP in leadership and strategic prioritization forums. Articulate the GVP's intent, handle challenge thoughtfully, and make selected commitments on the GVP's behalf, including feature-priority decisions that improve employee experience. Escalate decisions that materially change agreed scope, resources, or direction.

· Serve as a trusted adviser, testing assumptions and framing options, risks, and recommendations. Raise difficult issues early and provide candid counsel while preserving trust and confidentiality.

· Translate the full employee-systems remit into an integrated set of priorities, delivery commitments, and measures. Work with the GVP and the GVP's direct reports to resolve competing demands and align dependencies across teams.

· Lead the rhythm of the business through strategic planning, leadership meetings, business reviews, and decision follow-through. Ensure forums produce clear decisions, accountable owners, and progress toward outcomes.

· Drive selected complex initiatives across business and technology organizations. Resolve barriers through influence, bring structure to ambiguous problems, and hold partners to agreed commitments.

· Amplify the GVP's vision through executive narratives, presentations, briefings, and written communications that reflect the GVP's voice. Tailor the message to the audience and make the decision or action needed clear.

· Partner with delivery leaders to measure improvements in employee effort, task completion, reliability, performance, and adoption. Use employee evidence and business data to recommend priorities and verify results.

· Advance simplification and AI-enabled transformation by identifying practical opportunities, challenging unnecessary complexity, and helping teams test and scale approaches with clear ownership and governance.

· Build trusted relationships with the GVP's direct reports and the broader leadership team. Surface concerns, anticipate friction, and help leaders reach decisions while maintaining alignment with the wider organization.

Success in the first year

· Turn strategy into an executable plan. Establish an aligned roadmap across the full remit, with clear priorities, owners, dependencies, and agreed measures. Use leadership reviews to resolve tradeoffs and keep delivery focused on the most important outcomes.

· Drive measurable employee improvements. Partner with delivery leaders to achieve and verify improvements in agreed priority journeys or services. Establish baselines and targets early, then show the change in employee effort, task success, reliability, or performance.

· Extend the GVP's leadership capacity. Earn the trust to represent the GVP's position and judgment with the GVP's direct reports and the broader leadership team. Keep decisions and selected commitments moving in the GVP's absence, with clear boundaries and timely follow-through.

What you will bring

· Demonstrated expertise in strategic operations, executive advisory work, or organizational transformation, with deep knowledge of industry practices and credibility advising senior leaders. Typically, 16+ years of relevant experience, or an equivalent combination of education and experience.

· A record of turning leadership priorities into measurable business outcomes and independently leading complex initiatives across functions and organizational boundaries.

· Exceptional executive communication skills, including the ability to absorb a leader's intent, write in their voice, and represent their position credibly in consequential discussions.

· Sound business judgment and comfort with ambiguity. You can assess incomplete information, make reasoned recommendations, and know when to act independently or seek direction.

· Strong emotional intelligence, discretion, and composure under pressure. You read the room, listen carefully, challenge constructively, and navigate sensitive relationships without losing focus on the outcome.

· The ability to build trust and lead through influence with senior stakeholders, resolve competing priorities, and sustain accountability without employee reporting authority.

· Experience as a Chief of Staff is highly preferred but not required. Candidates from business operations, transformation, consulting, or product and technology roles are welcome if they demonstrate the executive partnership and judgment this role requires. Direct employee-systems experience is not required. Prior Oracle application experience is highly desired.

Leadership competencies

Represent with judgment

Understand the intent behind a decision, explain it clearly, and act within agreed authority while protecting trust.

Drive strategic outcomes

Keep attention on employee and business results, resolve barriers, and follow commitments through to completion.

Influence with emotional intelligence

Build credibility across levels, invite different views, and handle disagreement with composure.

Create clarity in ambiguity

Distinguish facts from assumptions, frame choices, and help leaders move forward with sound decisions.

Education

Bachelor's degree preferred; equivalent professional experience will be considered. An advanced degree is valued but not required. Demonstrated judgment, executive communication, and results are central to success in this role.

Location and travel

New hires must be based in Nashville, Tennessee, and work in the office five days per week. Existing Oracle employees may work from their current location. Travel of approximately 10% is expected, as needed.