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Riverside Health

Non-profit integrated health system delivering care

Registered Nurse Transfer Center

Nursing & Frontline Patient CareConfirmed live in the last 24 hours
Full-timeNewport News, VA, USA

About the Job

Requirements

  • A graduate of a Registered Nurse program is required.
  • Three to four years of registered nurse experience in an acute care setting is required.
  • Computer experience is required.
  • Efficient typing and keyboarding skills are required.
  • An active Registered Nurse license from the Virginia Department of Health Professions is required.
  • A bachelor's degree in Nursing is preferred.
  • One year of critical care or emergency nursing experience is preferred.
  • Transfer Center experience is preferred.
  • Nurse triage experience is preferred.
  • CPR/BLS certification from the American Heart Association, American Red Cross, or American Safety and Health Institute is preferred.
  • Availability for weekend and irregular shifts is required.

Responsibilities

  • Collaborate with Riverside Health System healthcare teams to transition critical and non-critical patients to acute and emergency facilities and services.
  • Manage inbound and outbound calls for critical transfers through the Riverside Transfer Center.
  • Perform critical and non-critical symptom triage through the Riverside Nurse Triage line.
  • Coordinate symptom-based triage and facilitate direct inpatient and emergency department admissions and consultations.
  • Coordinate and arrange patient transport based on clinical assessment to support efficient patient throughput.
  • Coordinate patient bed placement in collaboration with physicians and based on critical clinical assessment for Riverside Health System acute care facilities.
  • Apply clinical knowledge of service lines, diseases, and epidemiological issues affecting transport, care, and placement, while acting with urgency to support consistent, competent, and ethical patient care.
  • Follow critical and non-critical protocols, algorithms, policies, and procedures, and complete required clinical and quality documentation in accordance with Riverside Health System standards and regulatory requirements.
  • Provide symptom-based triage and patient disposition ranging from 911 response to home care, adapting education methods to support patient and family comprehension across diverse care populations.
  • Coordinate and communicate with transfer team members, medical service transport coordinators, physicians, bed management, and the Transfer Center medical director throughout transfers or direct admissions.
  • Promote coordination among Riverside hospitals and sending and receiving facilities to facilitate timely transfers.
  • Communicate detailed patient status and demographic information when arranging critical and non-critical transport.

Desired Qualifications

  • A bachelor's degree in Nursing is preferred.
  • One year of critical care or emergency nursing experience is preferred.
  • Transfer Center experience is preferred.
  • Nurse triage experience is preferred.
  • CPR/BLS certification from the American Heart Association, American Red Cross, or American Safety and Health Institute is preferred.

About the Company

Riverside Health

Non-profit integrated health system delivering care

Riverside Health is a non-profit, integrated network of hospitals, physicians, continuing care facilities, and wellness centers that provides comprehensive health care services to people in eastern Virginia. Its model combines hospital care, outpatient services, and long-term care under one system to coordinate care across facilities. It operates using community-based clinics and hospitals to deliver high-quality care with a focus on accessibility and care continuity, rather than profit. Riverside's goal is to improve community health by offering coordinated, accountable health services through a regional network founded in 1915.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Newport News, VA
Founded
1915

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