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AdventHealth

Integrated health system delivering whole-person care

Regulatory Quality Improvement Coordinator Registered Nurse Hospice

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-time$61.4k - $98.2k

About the Job

Requirements

  • Knowledge of nursing skills in performing duties in compliance with legal and ethical parameters based on the employee’s education and certification.
  • Knowledge of laws, regulations, and standards applicable to hospice care and services, including Medicare Conditions of Participation, Medicaid regulations, Agency for Health Care Administration regulations, and National Hospice and Palliative Care Organization Standards of Practice.
  • Knowledge of clinical software systems, such as HomeWorks.
  • Basic to intermediate proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, and Access, as well as internet software.
  • Knowledge of internet research methods.
  • Ability to follow standard precaution guidelines for infection control, including when providing patient care.
  • Bachelor's degree in Nursing, Health Care, or a related field; an equivalent combination of education and experience may be substituted at the Administrator’s discretion.
  • At least five years of nursing experience, including at least one year of hospice experience.
  • Registered Nurse (RN) licensure.
  • Must comply with Florida Level 2 background screening, including fingerprinting, for positions subject to the state requirement.

Responsibilities

  • Coordinate all phases of record request processing, including ADRs, RAC requests, and Medicaid audits.
  • Develop and implement procedures and processes for record request management, and instruct medical, clinical, and administrative staff in audit and processing procedures.
  • Coordinate with other departments to ensure adequate staff resources for timely audit and processing activities.
  • Establish needs and communicate them to department managers or directors.
  • Prioritize record processing to ensure submission deadlines are met.
  • Coordinate all levels of appeals processes for denied claims.
  • Coordinate with the Quality Service and Risk Coordinator to maintain tracking database integrity and provide reports to other departments.
  • Coordinate all communications with regulatory agencies.
  • Identify employee educational needs related to regulatory scrutiny.
  • Partner with the Education Department to develop and provide education related to regulatory scrutiny.
  • Collect and analyze data for the Quality Assessment and Performance Improvement (QAPI) process.
  • Identify performance improvement opportunities in clinical documentation related to regulatory scrutiny.
  • Perform other duties as assigned.

Desired Qualifications

  • Experience related to performance improvement or quality assurance.
  • Hospice and/or home health care management experience.
  • Certified Hospice and Palliative Nurse (CHPN) certification.

About the Company

AdventHealth

Integrated health system delivering whole-person care

AdventHealth operates a nationwide network that provides whole-person health care across hospitals, physician practices, ambulatory surgery centers, outpatient clinics, home health, hospice, and digital tools. It coordinates care through an integrated system where care teams work across inpatient, outpatient, and at-home settings, supported by the AdventHealth app for scheduling, telehealth, and records. It differentiates itself with a mission-driven focus rooted in Christian heritage and a large, connected network designed to cover the full patient journey from hospital to home. Its goal is to extend the healing ministry of Christ by improving the health and prosperity of the communities it serves, offering accessible, coordinated care that addresses physical, mental, and spiritual well-being.

Company size
10,001+
Company stage
Grant
Total funding
$250K
Headquarters
Florida, United States
Founded
1973

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