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Murgado Automotive Group

Automotive dealerships and service centers

Sales Manager

Full-TimeUpdated on 10/23/2026
$130k - $180k/yr
Expert
Chicago, IL, USA
In Person
Sales & Account ManagementField Sales

About the job

Requirements
  • Proven track record as a Sales Manager, Desk Manager, or General Sales Manager in automotive retail.
  • Demonstrated ability to hold gross, structure deals, and lead a team.
  • Experience with modern dealer management system platforms; Tekion is preferred, and experience with customer relationship management systems is required.
  • Strong deal-structuring instincts and negotiation ability.
  • Leadership that balances accountability with development.
  • Comfort with digital retailing, artificial intelligence tools, and data-driven decision-making.
  • Valid driver's license with a clean driving record.
  • Flexibility to work evenings and weekends as needed.
Responsibilities
  • Structure deals with speed and precision using Tekion.
  • Manage the sales process, activity, employee priorities, credit approvals, and gross generation, and lead by example.
  • Recognize team members' strengths and put them to work toward accomplishing the mission.
  • Lead and coach a sales team responsible for customer delivery and experience, as well as proactive business development through equity mining, service-lane engagement, and customer outreach.
  • Conduct performance reviews, pipeline meetings, and skill-building sessions.
  • Recruit, hire, and onboard salespeople who fit the model.
  • Respond to online leads and inbound inquiries with substantive answers.
  • Build deals remotely using digital retailing tools.
  • Monitor call transcripts and alerts to identify buying intent in real time.
  • Apply a showroom-equivalent approach to digital sales.
  • Ensure every digital or in-person interaction reflects the company's commitment to transparency.
  • Handle customer escalations with a problem-solving approach.
  • Protect customer satisfaction index by ensuring the delivery experience meets or exceeds the sales experience.
  • Oversee daily operations, inventory presentation, and compliance with company processes.
  • Collaborate with finance and insurance to ensure smooth deal flow and maximize per-vehicle retail without compromising trust.
  • Coordinate with marketing on campaigns, events, and inventory merchandising.
  • Track and report on sales performance, conversion rates, and pipeline health.
  • Use Tekion, VIN Solutions customer relationship management, and equity mining tools to inform decisions.
  • Hold oneself and the team accountable to measurable activity standards.
Desired Qualifications
  • Experience with Tekion is preferred.

About the company

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Murgado Automotive Group

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Murgado Automotive Group is an automotive retail group operating franchised dealerships and related service businesses. Its dealerships sell new and pre-owned vehicles while providing financing, parts, maintenance, and repair. The group represents multiple vehicle brands in regional markets across the United States. The group participates in automotive retail rather than manufacturing, with customer relationships extending beyond vehicle sales through trade-ins, financing, parts, scheduled maintenance, warranty work, repair, and dealership service operations.

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