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NielsenIQ

Global provider of consumer purchasing data

Auditor – On Site Data Collector

Operations & LogisticsConfirmed live in the last 24 hours
Full-timeJohor Bahru, Johor, MalaysiaNo salary listed

About the Job

Requirements

  • A minimum of 2 years of experience in data collection or a retail environment is required.
  • Strong communication skills in Bahasa Melayu and English are required.
  • High integrity, attention to detail, and the ability to work under pressure are required.
  • Proficiency with smartphones, gadgets, and collaboration tools such as Google, Microsoft Office, and Skype is required.
  • Willingness to travel, conduct fieldwork in varying conditions, and engage with shopkeepers is required.
  • A problem-solving mindset, coaching ability, and professional maturity are required.
  • Comfort working in diverse environments, weather conditions, and store settings is required.
  • Ability to handle repetitive tasks, long hours, and dynamic challenges in the field is required.
  • Analytical thinking to identify root causes of data issues and propose improvements is required.
  • Strong team collaboration, proactive knowledge sharing, and support for colleagues are required.
  • Ability to build trust and rapport with shopkeepers to ensure cooperation is required.
  • Initiative in seeking process improvements and efficiency gains is required.
  • Professional maturity to maintain composure and effectiveness under pressure in a fast-paced environment is required.

Responsibilities

  • Conduct in-store data collection and retail audits.
  • Recruit and maintain panel stores, distribute incentives, and build strong retailer relationships.
  • Support auditor hiring, training, supervision, and performance monitoring.
  • Handle ad-hoc requests, UC processes, and administrative tasks, including cash advances and liquidation.
  • Ensure data quality by revisiting stores, troubleshooting issues, and supporting backend systems.
  • Collaborate with MDQC, Data Ops, Data Sci, and CSM teams to uphold reporting integrity.
  • Contribute to team learning, share best practices, and support continuous improvement initiatives.
  • Maintain the accuracy and integrity of collected data.
  • Explain and validate data movements store by store.
  • Reinforce quality key performance indicators and resolve issues such as coding errors, unclear manuals, and category definitions.

About the Company

NielsenIQ

Global provider of consumer purchasing data

NielsenIQ collects and analyzes consumer purchasing data to help retailers and brands understand market behavior. It tracks what people buy, when, and where, using this data to measure market share and purchasing trends across categories. The product works by aggregating point-of-sale and other consumer data, then turning it into actionable insights and benchmarks that clients can use to optimize pricing, assortment, promotions, and marketing. NielsenIQ differentiates itself through its long history (dating back to 1923) and a broad global footprint (operating in over 100 countries), plus its expanded capabilities after merging with GfK in 2023 to strengthen data on technology and durable goods. Its goal is to provide objective, data-driven guidance that helps retailers and brands make informed decisions and improve performance.

Company size
10,001+
Company stage
IPO
Headquarters
Chicago, IL
Founded
1923

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