Quality Business Partner

At GHD, we don’t just believe in the power of commitment, we live and breathe it every day. 

That’s why we pledge to support and empower our people to make a positive impact when working hand in hand with our business to drive change. We'll empower you with the right technology and training as you bring ideas and projects to life. 

Together with your colleagues, clients and partners, you can make an impact that is felt by all. See where your commitment could take you.

Who are we looking for? 

A new opportunity has arisen for a Quality Business Partner, WA & SA to join our Quality team. 

The Quality Partner operates within a global Quality Management team and is responsible for delivering Quality Management objectives across the WA & SA region.

 Partnering with regional Operations Management and Project Delivery leadership teams, this role drives the embedment of quality management principles and supports GHD’s business performance. Utilizing various data sources, the Quality Partner works collaboratively with our Project Delivery team and other operational stakeholders to identify areas for improvement and together building communications and initiatives that assist GHD in achieving its business and improvement objectives.

The role can be based in most GHD offices across the WA & SA region. 

Key responsibilities: 

• Act as a trusted advisor, fostering a culture of quality and continuous improvement throughout the organization. Seek out opportunities to influence discipline and operational leaders, offering guidance and support in implementing quality practices. 
• Identify opportunities to collaborate with connected business disciplines and operations to strengthen quality culture.
• Partner with other disciplines such as project delivery, finance, HSE and client services, to integrate quality management practices across all functions. 
• Work closely with the Project Delivery function to enhance understanding and in partnership with our Internal Project Management Office and operations, conduct investigations into trends and findings from themed and project audits and recommend solutions for improvement. 
• Lead enterprise and regional quality initiatives, working closely with cross-functional teams to drive improvements and achieve quality objectives, promoting a culture of quality excellence and accountability.
• Lead and coordinate local effort to assist the maintenance of GHD’s ISO 9001 certification.
• Present reports on Quality performance and continual improvement at the regional level.

Experience and knowledge required:

• 5+ years of experience in a consulting, engineering or project management environment with proven experience in stakeholder management and improving performance.
• Minimum tertiary education qualification with a focus on quality management, business administration, consulting or a related discipline. 
• Quality Assurance qualification and knowledge of ISO 9001 Quality Management Systems requirements.
• Demonstrated experience in designing, implementing, monitoring, and reporting on Quality Management System initiatives including undertaking quality reviews and audits.
• Working knowledge of project control procedures, SOPs, and regulations.
• Proven relationship building, coaching, networking, and negotiation skills with an ability to influence.
• Experience in change management with a record of effectively managing the implementation and adherence of procedures.
• Experience in developing and the delivery of internal reporting, insights, analyzing and monitoring tools.
• High level analytical skills, sound judgement and decisiveness in problem solving.

Interested? Apply online now

GHD is an equal opportunity employer, and we want everyone to be able to fully participate in our recruitment process. We value a diverse workforce and an inclusive culture. We encourage applications from Aboriginal and Torres Strait Islander peoples and people of all identities.

GHD embraces hybrid work arrangements to create a work environment focused on well-being, flexibility and productivity where our people can thrive. This supports the diverse needs of our workforce while balancing the benefits of remote working with the value of face-to-face collaboration in the office.

We respectfully ask that no agency resumes be presented at this stage.

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