Proven experience as a Business Analyst, ideally gained within the insurance sector or another regulated financial services environment.
Experience using varied requirements elicitation techniques, including organising and running workshops and conducting interviews.
Ability to document and prioritise functional and non-functional requirements.
Knowledge of data analysis and data modelling techniques.
Knowledge of process analysis and process modelling techniques.
Excellent organisation and time management skills.
Excellent verbal and written communication, including presentation skills and the ability to articulate ideas clearly and simply at technical and business levels.
Responsibilities
Understand and adhere to the company project framework, governance, standards, and procedures.
Elicit and document requirements from all areas of the business.
Elicit and document current-state processes and define and document future-state processes for all areas of the business.
Construct business cases for new initiatives.
Perform data analysis to support decision-making on procedural or system changes and testing.
Articulate business needs to technical resources and suppliers, and translate technical information or questions so they can be easily understood by the business.
Document system specifications or user stories as required.
Develop and execute a system test plan.
Maintain documentation, such as data models and process maps, using the company’s enterprise architecture tool.
Coordinate and assist with user acceptance testing and user training.
Maintain a good understanding of the company’s systems and processes.
Work alongside technical and support teams to analyse and resolve queries or issues with current systems.
Desired Qualifications
Background in IT systems development.
Good knowledge of the insurance industry.
Ability to query databases using SQL or tools such as Toad.
Experience using enterprise architecture tools.
Experience in both Waterfall and Agile projects.
Experience liaising with third-party vendors.
Training or accreditation in business analysis techniques.
Training, accreditation, or experience in change management.
Steamship Mutual is a P&I insurance company, with 250 employees worldwide. The main office is based near Liverpool Street station, London. We have offices in Bermuda, Brazil, Cyprus, Greece, Hong Kong, New York and Japan, and Singapore.
Overall Job Purpose:
Undertaking Business Analysis activities to ensure successful outcomes for all stakeholders when implementing change across the organisation.
Requirements
Key Responsibilities:
Understand and adhere to the company project framework and governance.
Understand and adhere to the company standards and procedures.
Elicitation and documentation of requirements from all areas of the business.
Elicitation and documentation of ‘As Is’ processes and defining and documenting ‘To Be’ processes for all areas of the business.
Construct Business Cases for new initiatives.
Data Analysis to support decision making on procedural/system changes and testing.
Articulate business needs to technical resources and suppliers as well as translate technical information or questions in a manner that can be easily understood by the business.
Document system specifications or user stories as required.
Develop and execute a system test plan.
Maintain documentation (e.g. Data Models, Process Maps) using the company’s Enterprise Architecture tool.
Co-ordinate and assist with user acceptance testing.
Co-ordinate and assist in user training.
Maintain a good understanding of the company’s systems and processes.
Work alongside the technical and support teams in analysing and resolving queries or issues with the current systems.
Person Specification:
Excellent communication skills (verbal and written) including presentation skills and ability to articulate ideas clearly and simply both at a technical and business level
Friendly, approachable, empathetic, and sincere
Flexible, strong work ethic, willing to go the extra mile to get the job done
Essential Skills
Demonstrable and proven experience in Business Analysis including:
Proven experience as a Business Analyst, ideally gained within the insurance sector or another regulated financial services environment
Documenting and Prioritising Functional and Non-Functional Requirements
Data Analysis and Data Modelling techniques
Process Analysis and Process Modelling techniques
Excellent organisation and time management skills
Desirable Skills
Background in IT Systems Development
A good knowledge of the Insurance Industry
Ability to query databases using SQL or tools such as Toad
Experience using Enterprise Architecture Tools
Experience in both Waterfall and Agile projects
Liaising with 3rd party vendors
Training/accreditation in Business Analysis Techniques
Training/accreditation/experience in Change Management
Benefits
What you will get:
Joining our collaborative, supportive and friendly working environment, you will enjoy a rewarding career with the opportunity to build on your existing skills and knowledge.
We offer great work life balance initiatives, including competitive hybrid working policy.
Clear and transparent career pathway – offering you continued support with enhancing your skills and creating employment development opportunities.
We offer free educational access to the Protection & Indemnity Qualification, created by the International Group of P&I Clubs.
An attractive benefits package which includes private healthcare.
We also provide competitive health subsidy, and access to our comprehensive wellbeing and savings programme throughout the year, to create an environment that supports everyone’s mental and physical health.
Company Values
Mutuality - ensuring fairness amongst Club Members
Integrity - upholding high ethical, legal, and regulatory standards
Safety and Sustainability - contributing to safety of life at sea and the preservation of the environment.
Transparency - building strong relationships based on trust and open communication.
Excellence - enabling our people to realise their full potential as team members, industry experts, leaders, and managers.
Collaborative - embracing flexibility, diversity, and inclusivity.
**Steamship Insurance Management Services Ltd is committed to providing a great service to all our members. We pride ourselves on offering a people-centred culture that provides mutual respect and support for all our staff, and we welcome and encourage you to apply**