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AIA Group

Pan-Asian life insurance provider

IT Asset Analyst

IT OperationsConfirmed live in the last 24 hours
Full-timeMakati, Metro Manila, PhilippinesNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in Information Technology or a related field is required.
  • At least 5 years of experience in IT asset management, procurement, or IT operations is required.
  • Hands-on experience with corporate mobile plans or telecom account management is required.
  • Familiarity with IT asset management tools such as ServiceNow, ManageEngine Service Desk Plus, Intune, and SCCM, and with CMDB concepts is required.
  • Vendor coordination, negotiation, and documentation skills are required.
  • The role requires the ability to interpret usage reports and billing and identify cost-saving opportunities.
  • Attention to detail and organizational skills are required.
  • Communication and collaboration skills are required.
  • The ability to work independently and manage multiple priorities is required.

Responsibilities

  • Manage the lifecycle of IT assets, including tracking, auditing, and optimizing hardware, software, and related technology assets for compliance, cost-efficiency, and operational effectiveness.
  • Maintain an accurate inventory of hardware, software, and mobile devices throughout their lifecycle, from procurement to end-of-life.
  • Track asset check-in and check-out, ownership, warranty status, and condition.
  • Ensure compliance with internal policies, security standards, and audit requirements.
  • Support asset lifecycle processes, including deployment, refresh, retirement, and disposal.
  • Generate asset utilization reports, audit reports, and lifecycle status dashboards.
  • Manage end-to-end procurement of IT hardware, software, accessories, and mobile devices.
  • Request vendor quotations, compare pricing, negotiate terms, and recommend cost-effective solutions.
  • Raise purchase requests, manage purchase orders, and track order delivery and fulfillment.
  • Coordinate with Finance and Procurement to comply with budgets, sourcing policies, and vendor management guidelines.
  • Maintain records of procurement transactions, warranty details, and asset tagging requirements.
  • Analyze purchasing patterns and recommend bulk purchases, vendor consolidation, or contract optimization.
  • Administer corporate mobile phone lines, data plans, and SIM card allocations.
  • Analyze usage patterns to optimize plan allocation and minimize cost overruns.
  • Coordinate with telecom carriers for new line activation, plan changes, terminations, and billing issues.
  • Reconcile and validate monthly carrier bills, identify discrepancies, and facilitate resolution.
  • Maintain an updated inventory of mobile devices, phone lines, and user assignments.
  • Provide user support for device setup, troubleshooting, roaming requests, and mobile policy compliance.
  • Assist in developing and improving IT Asset Management policies, procedures, and standards.
  • Participate in internal and external audits, ensuring proper documentation and compliance.
  • Support IT Security in enforcing mobile device management policies, including Intune enrollment.
  • Coordinate device repairs, returns, return merchandise authorization processing, and warranty claims with vendors.

Desired Qualifications

  • Knowledge of software licensing models and compliance requirements is a plus.
  • ITIL certification or experience with ITIL practices is an advantage.
  • Experience with IT service management or asset management tools such as ServiceNow or ManageEngine Service Desk Plus is an advantage.

About the Company

AIA Group

Pan-Asian life insurance provider

AIA Group provides life insurance and related financial protection across Asia. It sells life insurance, protection, and long-term savings products to individuals and groups, paying benefits and claims when needed. It differentiates itself with a pan-Asian footprint across 18 markets, long-standing customer and agent relationships, and a strong focus on environmental, social, and governance practices. Its goal is to be a leader in ESG while helping millions live Healthier, Longer, Better Lives and creating long-term value for stakeholders.

Company size
10,001+
Company stage
Not listed
Total funding
$618.7M
Headquarters
Central and Western District, Hong Kong
Founded
Not listed

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