EAP Clinician

Company Overview

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Job Summary and Responsibilities

Acentra seeks an Employee Assistance Program (EAP) On-site Clinician - Full-time - DMV Area (Licensed in Washington, DC OR Virginia) to join our growing team.

Job Summary:

As an Employee Assistance Program (EAP) Clinician at Acentra Health, the licensed clinician will provide a full range of EAP services for employees, managers, and the employer organization for a large government agency. 

** Work schedule: 40 hours/week. On-Site Monday - Friday from 8 AM to 5 pm**

** Must be willing to occasionally travel to make site visits throughout the state, and hours/location are subject to change based on client needs. **

** Any approved Transportation or Lodging will be coordinated and reimbursed by Acentra Health; this will be discussed during the interviewing process. 

Job Responsibilities: 

• Work full time in a highly visible, on-site government office environment, maintaining professionalism and appropriate boundaries at all times.
• Consistently provide exceptional and proactive services as a licensed clinician, ensuring smooth integration with Acentra Health operations and accounts.
• Provide direct counseling, critical incident response services, training or psychoeducational presentations, and outreach services that create awareness of EAP services.
• Make referrals to treatment services where appropriate, ensuring a satisfactory client experience transitioning from EAP services to treatment services.
• Refer to community resources to support clients’ well-being and mental health.
• Comply with all Clinical and Professional protocols, processes, and Acentra Health policies.
• Understand the scope of EAP services and as needed, communicate that scope to external parties, including clients, managers, and other support staff.
• Consult with Acentra Health supervisors concerning clinical case staffing and high-risk cases.
• Maintain and manage a caseload of direct service counseling clients, maintaining case records in accordance with Acentra Health policies and practices.
• Create and manage productive and positive working relationships with local points of contact.
• Display excellent teamwork, communication, and collaboration with the supervisor, on-site manager, account manager, and other Acentra Health staff.
• Work in collaboration with other internal and external stakeholders, always displaying professionalism.
• Using a consultative approach, establish effective relationships with our clients and proactively collaborate on opportunities for product enhancement and optimization services to meet the client’s specific needs.
• Exhibit excellent interpersonal and problem-solving skills to retain and service our clients and the organization.
• Navigate frequent interaction with employees, managers, and leadership while safeguarding client privacy in a shared or public workspace.
• Maintain the security of areas, materials, and private information. This includes physical and virtual storage and filing.
• Maintain a professional demeanor with customers and co-workers to represent Acentra Health’s values and standards.
• Perform daily duties and undertake and complete related projects in the area of expertise with minimal supervision.
• Navigate frequent interaction with employees, managers, and leadership while safeguarding client privacy in a shared or public workspace.
• Demonstrate sound judgment and discretion in all verbal and nonverbal communications to prevent inadvertent disclosure of sensitive information.
• Adhere to all facility access, identification, and security protocols required by the client site.
• Strictly safeguard all protected health information (PHI) and personally identifiable information (PII) in accordance with HIPAA, federal privacy standards, and Acentra Health policies.
• Ensure physical security of client records and materials, including securing files, screening computer monitors, and preventing unauthorized access in an open or shared office setting.
• Maintain secure electronic practices, including logging out of systems when unattended, proper password management, and adherence to approved communication platforms only.
• Immediately report any suspected or actual privacy or security incidents in accordance with organizational and client specific protocols.
• May travel between client headquarters locations within 15 miles.
• Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.
  

** The above list of responsibilities is not intended to be all-inclusive and may be expanded to include other education- and experience-related duties that management may deem necessary from time to time. **

Qualifications

Required Qualifications/Experience:

• An active, unrestricted Independent License in the behavioral health field issued by at least one of the respective Licensing Boards in the DMV Area: Washington, DC OR Virginia:
  
  
  • Washington DC Health - Health & Regulation & Licensing Administration (HRLA) through specific professional boards:
    
    
    • DC Board of Professional Counseling:
      • LMFT - Licensed Marriage and Family Therapist  
      • LPC - Licensed Professional Counselor
        
        
    • DC Board of Psychology:
      • Psychologist (Health Services Psychology License)
        
        
    • DC Board of Social Work:
      • LICSW - Licensed Independent Clinical Social Worker

OR

• • Virginia Department of Health Professions (DHP) through specific professional boards:
    
    
    • Virginia Board of Counseling:
      • LMFT - Licensed Marriage and Family Therapist
      • LPC - Licensed Professional Counselor
        
        
    • Virginia Board of Psychology:
      • LCP - Licensed Clinical Psychologist
        
        
    • Virginia Board of Social Work:
      • LCSW - Licensed Clinical Social Worker

AND

• Master's or Doctoral degree in Social Work, Counseling, Marriage and Family Therapy, or a related field. 
• 2+ years of professional experience in the EAP/mental health/substance abuse/behavioral health field.
• 2+ years of counseling and training with the law enforcement, military/veteran field.
• Ability to pass a federal security clearance for a non-sensitive/high-risk public trust position. 
  • Includes fingerprinting and a background investigation covering a seven-year investigative scope, and a drug screening. 

Preferred Qualifications/Experience:

• Cultural competency in working with Federal Government Clients.
• Experience in facilitating training with Managers, Leaders, and employees.
• Experience working with law enforcement, the military, or the veteran population.
• Formal training in critical incident responses.
• Experience in facilitating critical incident responses. 
• Experience in content creation with PowerPoint presentations.

#LI-LM1

Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

We do this through our people.

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.

Thank You!

We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!

~ The Acentra Health Talent Acquisition Team

Visit us at Acentra Health 

Benefits

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

EEO AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.

Compensation

The pay range for this position is listed below. 

Range: $82,000 – $103,250

“Based on our compensation philosophy, an applicant’s position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level.”

Pay Range

USD $82,600.00 - USD $103,250.00 /Yr.