Delta Dental
Nationwide dental insurance plans provider.
Professional Services Representative
Candidates must reside in Ohio.
About the job
- An associate's degree, or education from a technical, vocational, or business school with coursework in public relations, communications, dental assisting, or dental hygiene, plus two years of related work experience in customer service, sales, or recruiting and one year of chairside assisting experience; any suitable combination of education, training, or experience will be accepted.
- Advanced knowledge of claims adjudication, dental terminology, dental procedures, and dental insurance products.
- Advanced presentation skills.
- Effective verbal and written communication skills.
- Experience using word-processing and spreadsheet software.
- Ability to resolve complex problems and exercise independent judgment.
- Recruit and retain dentists in Delta Dental networks and log all points of contact in Salesforce.
- Visit participating and non-participating dentists to explain company programs and procedures and resolve claims-processing problems.
- Obtain competitor information and request and analyze data and system reports to support recruitment efforts and determine recruitment needs.
- Represent the company at regional and national dental meetings and trade shows, university student clinics, and community functions to foster relationships with the dental community.
- Assist in developing and conduct presentations such as dental-office seminars for regional dental communities.
- Create and conduct presentations for dental schools, community colleges, local dental society meetings, Delta Dental Plans Association seminars, and board meetings.
- Keep current on company products, communicate changes and new product developments to dental communities, and help promote new programs to increase participation and benefit existing participating dentists.
- Perform other related assigned duties necessary to complete the primary job responsibilities.
About the company
Delta Dental provides dental insurance nationwide, offering a range of plans for individuals, families, and groups. Members pay a premium, and in return receive coverage for dental services based on their plan. The product suite includes PPO, DHMO, dental discount plans, and managed fee-for-service options, all backed by the company’s claim of operating the nation’s largest network of dentists. Plans are available across all 50 states, Washington, D.C., Puerto Rico, and other U.S. territories. Delta Dental’s strength comes from its large network and multiple plan types, which can fit different budgets and needs. The company’s goal is to give broad access to dental coverage by maintaining extensive dentist access and a variety of affordable plan options.
Company Size
51-200
Company Stage
N/A
Total Funding
$36.1M
Headquarters
Oak Brook, Illinois
Founded
1966
Get referred to Delta Dental
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Simplify's Take
What believers are saying
- June 2026 Dallas Stars partnerships broaden consumer visibility beyond insurance buyers.
- October 2025 Future Workforce Fund awards strengthened oral-health talent pipelines through five organizations.
- Bob Sutton starts December 1, 2026, bringing healthcare operating discipline to Delta Dental of South Dakota.
What critics are saying
- NYDFS fined Delta Dental $2.25 million on May 1, 2026, over MOVEit failures.
- April 2026 antitrust suits in California, Wisconsin, Michigan, and Massachusetts target reimbursement suppression.
- Wisconsin's Cherry Tree ownership draws regulator and ADA scrutiny; blocked clinic integration breaks the model.
What makes Delta Dental unique
- Delta Dental says it runs the largest nationwide dentist network in 2026.
- State-specific Delta Dental plans keep local branding, pricing, and provider relationships.
- Delta Dental Institute funds oral-health workforce programs, reaching 71,000 people across 40+ states.
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Benefits
Remote Work Options
Hybrid Work Options
Company News
Former Avera CEO to lead Delta Dental. Sept. 15, 2026 Former Avera Health CEO Bob Sutton is taking on a new role at Delta Dental of South Dakota. Bob Sutton is joining the company as executive vice president on Dec. 1 and will become president and CEO in April 2027. He will succeed Jeff Miller, who is retiring after 26 years with the company. "Bob Sutton's deep experience, strong business ties, and proven ability to lead organizations and deliver sound business and health outcomes make him well suited for this role," said Monty Bechtold, DDS, chairman of the Delta Dental of South Dakota board of directors, in a statement. "The board has full confidence in Bob's leadership and ability to continue Delta Dental's reputation as a trusted partner and health advocate." Sutton served as president and CEO of Avera Health from 2018 to 2023. Prior to that, he served in roles ranging from human resources for the health system to regional hospital president at Avera St. Mary's in Pierre and Gettysburg. Before working at Avera Health, he served as president of the South Dakota Community Foundation for nine years. "I am incredibly excited to join a company where mission is central to its work," Sutton said. "As I looked to continue my career, I knew I wanted to be part of a purpose-driven organization, and Delta Dental is a perfect fit. The company has an excellent reputation, and I look forward to building upon Delta Dental of South Dakota's strong foundation with a fresh perspective. Our customers, providers, members, and employees will remain at the heart of everything we do as we work to improve oral and overall health for every South Dakotan." Sutton will succeed Miller, who is retiring following 26 years with Delta Dental of South Dakota, including the last four years as president and CEO. "We are grateful for Jeff's 26 years of dedicated service to Delta Dental of South Dakota and his leadership as CEO," Bechtold said. "His commitment to the organization has made a lasting impact."
New dental equipment is coming to Neighborhood. Neighborhood Health Center is celebrating a $100,000 grant from Delta Dental Insurance Company. Some upgrades are on the way in the Neighborhood Health Center dental department, thanks to a $100,000 grant from Delta Dental Insurance Company. Delta Dental selected Neighborhood for funding to purchase new dental equipment and support its sliding fee program for dental patients who face financial challenges. This investment will help Neighborhood Health Center strengthen its ability to provide high-quality, affordable dental care in its community. At Neighborhood, Neighborhood Health Center believe everyone deserves dental care, regardless of their insurance status or ability to pay. Its dental services include preventive and restorative care, and its sliding fee program can help make care more affordable for patients who qualify. The new equipment will give its dental teams additional tools to care for patients and help Neighborhood Health Center continue to work toward meeting the need for oral health services in Western New York. Neighborhood Health Center is grateful to Delta Dental for investing in its patients and its community. Thank you, Delta Dental, for helping Neighborhood Health Center continue its commitment to healthcare that welcomes you! Please note: There continues to be a shortage of dental providers at Neighborhood and across the country. Therefore, Neighborhood Health Center can only see a limited number of new patients per week. Please know if you are calling for a new patient dental appointment, these appointments fill up very quickly and Neighborhood Health Center may not be able to get you scheduled. Neighborhood Health Center thank you for being understanding as Neighborhood Health Center navigate this shortage.
Dentists file class action lawsuits against Delta Dental in four states. Dentists have filed new class action lawsuits against Delta Dental organizations in four states, seeking class-wide relief under state law while a federal antitrust case continues on an individual basis. The complaints, filed April 30 in California, Wisconsin, Michigan and Massachusetts state courts, allege that Delta Dental entities engaged in anticompetitive conduct that suppressed reimbursement rates paid to dentists and limited competition in dental insurance markets. The new filings follow developments in the federal case, which has been pending since 2019. Recently, in September 2025, the U.S. District Court for the Northern District of Illinois denied certification of a nationwide class. The plaintiffs sought to appeal that decision, but the U.S. Court of Appeals for the Seventh Circuit declined to permit immediate review. In January 2026, the trial court also denied a request to amend the complaint to add state-based class claims and instead moved forward with the case on the individual federal claims of the named plaintiffs. State lawsuits filed The four state complaints were brought by dental providers against the Delta Dental entity operating in that state. The complaints can be accessed here: California, Wisconsin, Michigan and Massachusetts. Each lawsuit seeks to represent a class of dentists and dental practices within that state that participate in Delta Dental networks. According to the complaints, the cases pursue statewide class claims following the federal court's decisions declining to certify a nationwide class and declining to incorporate state classes into the federal proceedings. The complaints state that the federal court did not address the merits of the state-based class claims. Allegations mirror federal case The state complaints are based on issues similar to those raised in the ongoing federal litigation. They allege that Delta Dental entities agreed not to compete with one another across geographic territories and instead operated within assigned service areas. The complaints also assert that Delta Dental organizations coordinated policies and practices that reduced reimbursement rates paid to dentists, including through the sharing of pricing-related information. Across all four states, the complaints assert that Delta Dental organizations hold substantial market share - generally described as exceeding 50% - and that this position allows them to influence reimbursement levels and conditions for participation in their networks. Alleged impact on dentists The complaints state that participating dentists have limited ability to opt out of Delta Dental networks because of the size of Delta's insured population in each state. As described in the filings, providers must either accept the reimbursement rates offered under Delta Dental participation agreements or risk losing access to a significant portion of their patient base. Plaintiffs further allege that reimbursement rates have been reduced or maintained below market levels over time, even as insurance premiums increased. Proposed classes and claims Each complaint seeks certification of statewide classes of dental providers, including dentists and dental practices that participated in Delta Dental networks during the relevant time period. The lawsuits seek both injunctive relief and monetary damages, including treble damages where permitted by state law. The complaints also request additional remedies such as restitution and measures aimed at restoring competition. Federal case continues The new state filings do not replace the federal antitrust case involving Delta Dental organizations. That case, filed in 2019, remains ongoing on individual claims. The newly filed state lawsuits represent a path for plaintiffs seeking class-based relief on behalf of Delta providers in those states, with a focus on competitive conditions and reimbursement practices within individual states. ADA News will continue to update members when there are developments in these cases.
NYDFS fines Delta Dental $2.25M over MOVEit data breach. By Allison Grande ( May 1, 2026, 10:28 PM EDT) - Delta Dental has agreed to pay $2. 25 million to resolve the New York financial regulator's claims that the insurer maintained inadequate cybersecurity and breach response measures that enabled hackers to obtain access to files sent through the MOVEit transfer tool containing its customers' personal information... Law360 is on it, so you are, too. A Law360 subscription puts you at the center of fast-moving legal issues, trends and developments so you can act with speed and confidence. Over 200 articles are published daily across more than 60 topics, industries, practice areas and jurisdictions. A Law360 subscription includes features such as * Daily newsletters * Expert analysis * Mobile app * Advanced search * Judge information * Real-time alerts * 450K+ searchable archived articles Experience Law360 today with a free 7-day trial. Attached documents. Related sections. Law firms. Companies. Government agencies. Judge analytics. powered by Lex Machina(R) There's been a notable vibe shift around artificial intelligence in the legal industry as firms and corporate legal departments push for widespread adoption of AI tools. Here's what the latest Law360 Pulse survey found.
Brookdale receives $100,000 grant to strengthen dental workforce training. April 9, 2026 Brookdale Community College has been awarded a $100,000 grant from Delta Dental to support its Dental Assistant and Dental Radiology programs, further advancing the College's commitment to workforce development in the healthcare sector. Approved by the Foundation Board and awarded in January 2026, the single-year grant will help expand training opportunities for students preparing to enter high-demand dental careers. The funding will support program resources, hands-on learning experiences, and workforce readiness initiatives designed to meet the growing need for skilled dental professionals across New Jersey. While Brookdale initially requested a multi-year award, the Foundation noted that adjustments were made across its grant portfolio to maximize impact statewide. The $100,000 investment reflects continued confidence in Brookdale's programming and its role in strengthening the regional dental workforce. Brookdale's Dental Assistant and Dental Radiology programs provide students with practical, career-focused training that leads directly to employment opportunities in dental offices, clinics, and healthcare settings. The grant will help ensure students have access to up-to-date equipment, industry-relevant instruction, and pathways into sustainable careers. This latest funding builds on Brookdale's expanding efforts in healthcare education, including its broader commitment to addressing workforce shortages through innovative training programs and community partnerships. With support from Delta Dental, Brookdale continues to create opportunities for students while helping meet critical healthcare needs across the region.