Regional Director of Residential Services

It's a great feeling to work for a company that does so much good for others around the world!

Make a difference every day with an organization dedicated to doing good and caring for others.

Compass Connections believes every child deserves to have a place where they feel safe and loved. Our organization offers emergency shelter and group home placement for children while we work to reunite them with family.

We know the sooner family reunification is accomplished, the sooner children can safely integrate into the community and thrive.

We are now hiring compassionate and dependable individuals to join our team at our facility in San Antonio, Texas.

ALL Benefits available on the first day of employment. 

• 100% employer-paid medical, dental, vision insurance
• Retirement plan options 
• Additional employer sponsored benefits available  

Ask your recruiter for a complete overview of the benefits available to you.

Language Requirement: English; Preferred - English and Spanish Fluency

Academic Requirement:    Required – Bachelor’s degree from accredited program/university; 

Certifications:    First aid, CPR, Emergency behavior intervention; Current unrestricted professional license or certification in healthcare, counseling, education, social work, or child welfare

Work Experience:    Required – At least five (5) years of experience as:

1. The director of a licensed childcare program or a similar program for children and adolescents; or
2. The administrator of a large organization; or                                                                        

3. At least five (5) years of progressive project management or business management demonstrating advanced levels of growth and success.                                                  

Preferred – Progressive experience Full-Time in a fast-paced setting, with an emphasis on project management. Managing multiple projects, working with projects and/or contracts required. Experience with accreditation and large-scale project management.

Critical Action Items & Measurable Deliverables:
1. Project Management – Responsible for management of all special project teams and initiatives, as determined and assigned by ADD – Residential Services and Deputy Executive Director – Residential Services, in order to ensure desired outcomes are achieved in a timely manner.
2. Critical Incident Leadership – Ability to respond to any Compass Connections program site or location within 24 hours of assignment to ensure continuity of operations.
3. Data Analysis – Collect and analyze all program data routinely and on demand to include the delivery of a draft version of all quarterly and annual reports. Develop, deploy and maintain database and reporting tools in support of division and agency requirements.
4. Regulatory (accreditation, federal, state, and agency) Liaison – Maintain knowledge of all accrediting agency standards and advise the ADD – Residential Services and Deputy Executive Director – Residential Services of changes for dissemination throughout the division. Conduct random and scheduled site visits and mock surveys, both in- person and remotely, to ensure continued program compliance with current and newly released standards.
5. Asset Management – Ensure all medical clinics have all assets necessary to provide quality services. Ensure, in cooperation with the ADD – Residential Services, that all insurance, lease, A- 133 and fleet information is kept up to date, including an evaluation of current needs, with an emphasis on forecasting equipment needs.
6. Technology Systems – Under the direction of the ADD – Residential Services and Deputy Executive Director – Residential Services, serve as a division information systems specialist. Maintain expert level knowledge of all Compass Connections technology systems, including UAC Portal, Point Click Care, Salesforce, SharePoint, and other electronic records software as needed. 

Other Responsibilities:
1. Provide leadership support and direction for all medical and residential programming in Compass Connections programming.
2. Ensure continued 100% compliance with all accrediting, regulatory and funding agency standards.
3. Assist ADD – Residential Services with designated duties when assigned to ensure continuity of operations.
4. Conduct program visits on a schedule, rotating bases, ensuring completion of medical reports and other action items, as assigned by the ADD – Residential Services and Deputy Executive Director – Residential Services.
5. Meet all deadlines required by program supervisor and contract or grant deliverables. 
6. 75% travel requirement
7. Work evenings, weekends and holidays as needed or requested by position supervisor. Implement Compass Connections systems safety protocols in case of an emergency.
8. Participate in scheduled meetings and team decisions and operations.
9. Maintain confidentiality in all areas of the program operations
10. Maintain Compass Connections professional and ethical standards of conduct outlined in Compass Connections systems personnel handbook including demonstrating respect for agency staff, the service population, and community members and complying with required dress code at all times.

Requirements:

1. Pass a pre-employment drug screen and random drug screens throughout employment. 
2. Provide proof of work eligibility status upon request. 
3. Pass a pre-employment and renewal criminal background checks. 
4. Demonstrate the ability to: 
a. Respond sensitively and competently to the service population’s cultural and socio-economic characteristics.
b. Work collaboratively with other staff members, service providers and professionals.
c. Provide crisis intervention according to training provided by Compass Connections when needed to maintain a safe environment. 
d. Work in a fast-paced environment and maintain emotional control and professional composure at all times. 
e. Maintain computer literacy required to meet the responsibilities of the position. 
f. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
5. Demonstrate a working knowledge of all Compass Connections policies and procedures.   

Compass Connections is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof.

English (United States)

If you like to work with people that believe they can make a difference in the world, this is the company for you!

EEO Statement

In accordance with Title VII  of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

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