Operations Supervisor

Operations Supervisor $20HR to $23HR DOE + QTR Bonus (GRR).

ODORZX INC. · Grand Rapids, United States · Full-time · Posted 2024-05-16

Salary: USD 40,000–48,000

Workplace: on_site

Description

ODORZX INC. is hiring an experienced Operations Supervisor to lead daily carwash and detailing operations at our GRR site. This hands-on role requires a dependable leader who can manage a team, maintain service quality, and keep operations running safely and efficiently.

Responsibilities

• Oversee daily site operations, coordinate assignments, and maintain workflow to meet client needs and company standards.
• Lead, train, and coach carwash and detailing technicians, setting clear expectations for productivity, quality, and professionalism.
• Inspect vehicles to verify cleaning and detailing standards are met and address deficiencies promptly.
• Monitor cleaning supplies, detailing products, and equipment; coordinate replenishment and report maintenance needs.
• Enforce safety procedures and proper use of equipment and cleaning products.
• Address client questions and concerns professionally, escalating issues to management as needed.
• Partner with management to improve efficiency, service quality, and client satisfaction.
• Maintain accurate operational records, tracking sheets, attendance documentation, and employee performance records.

Work Schedule

• Shift: 1:00 PM – 10:00 PM
• Workdays: Thursday through Monday
• Days off: Tuesday and Wednesday
• Nights and weekends are required.

Requirements

Requirements

• Previous supervisory experience in carwash, detailing, or a related field.
• Ability to lead, train, and hold team members accountable for quality, productivity, and professionalism.
• Strong organizational and time management skills to prioritize assignments and meet operational deadlines.
• Attention to detail and a consistent commitment to service quality.
• Working knowledge of vehicle cleaning and detailing techniques, equipment, products, and safe handling practices.
• Strong communication and customer service skills, including the ability to resolve concerns professionally.
• Ability to manage competing priorities and adapt to changing demands in a fast-paced environment.
• Proficiency with computer applications for maintaining records, preparing reports, and tracking operational performance.
• Availability to work Thursday through Monday, 1:00 PM–10:00 PM, including nights and weekends. Scheduled days off are Tuesday and Wednesday.

Why Join ODORZX INC.?

We offer competitive pay, opportunities for growth and development, and a supportive team environment. Bring your leadership experience and commitment to quality to a role where you can make a direct impact on daily operations.

To apply, submit your resume and a cover letter highlighting your relevant supervisory and industry experience.

Benefits

Full Time Benefits Include:

• Vacation Time (After 1 Year)
• 401k With Match (After 1 Year)
• Medical Benefits (Medical, Dental, Vision 60 days)
• Sick Time
• Personal Days (After 1 Year)
• Company Paid Holidays
• Company Paid Car, Gas, Insurance (Job Specific)
• Company Paid Travel (Job Specific)
• Employee Referral Program
• Retention Bonus
• Rapid Advancement Opportunities

Apply

Apply at ODORZX INC.

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