UX Researcher Intern

Description

There’s a universe of opportunity at Amazon.

At Amazon, your career doesn’t follow a straight line. It accelerates, twists, and challenges you in ways you never expected. From the moment you join, you’re part of something big: building products or services that reach millions and shaping how people live, work, and connect every day. This is where your ideas turn into real impact. You’ll work with world class tools, global platforms, and systems built to operate at an extraordinary scale. You’ll move fast, experiment and launch solutions that matter. With endless opportunities to explore across teams and roles, you’ll learn quickly, apply what you know and discover skills you didn’t know existed. This is an environment designed for builders who want to see the impact of their work in the world. Ready to start your adventure?

What’s in it for you?
An internship at Amazon means real responsibility from day one. You’ll build, test, and learn alongside people who want to see you succeed, while making an impact that reaches far beyond campus.

This is a summer only internship, taking place between May/June and August/September 2027. Amazon internships across all seasons are full-time positions. Interns should expect to work in office, Monday through Friday, up to 40 hours per week, typically between 8am and 5pm. Specific team norms around working hours will be communicated by your manager. Students should not have conflicts such as classes or other employment during the Amazon workday.

Applicants should have a minimum of one quarter, semester, or trimester remaining in their studies after their internship concludes. By applying to this position, your application will be considered for all UX Designer Intern roles at the locations we hire for across the United States.

You will be able to provide your preference of location and start date during the application process, but we cannot guarantee that we can meet your selection based on several factors, including but not limited to the availability and business needs of this role. Finalization of the available locations and start dates will be provided to you at the time of job offer.

As a UX Research Intern you will need to think strategically, be creative, and negotiate design solutions in relation to business goals. Help collect and analyze user behavior through lab studies, field visits, ethnography, surveys, benchmark studies, server logs and online experiments. You will identify and incorporate complex technical and business requirements into research and help advocate research findings to diverse audiences through written reports and in-person presentations.

Please note that we are unable to offer visa sponsorship for this role.

Key job responsibilities
• Define and execute a comprehensive research plan
• Identify best method or mix of quantitative and qualitative methods based on priorities, research questions, timeline, and resourcing
• Design, conduct, and analyze results from 1-3 studies including usability lab studies, remote research, field studies, and survey design
• Identify best method or mix of quantitative and qualitative methods based on priorities, research questions, timeline, and resourcing

A day in the life
Our internship program provides hands-on learning and building experiences for students who are interested in a career in UX research. In addition to working on an impactful project, you will have the opportunity to engage with Amazonians for both personal and professional development, expand your network, and participate in fun activities with other interns throughout the summer. No matter the location of your internship, we give you the tools to own your internship and learn in a real-world setting.

Design at Amazon has been growing steadily in reach and impact, spanning devices to fashion, delivery logistics to search and streaming video, and voice and sound to physical retail, all while creating and cultivating experiences that touch Amazon customers everywhere, every day. Amazon design teams include every flavor of UI, UX, visual, motion, illustration, brand, and marketing design, as well as design technologists, researchers, writers, and more. Check out https://amazon.design/, and come build the future with us.

Basic Qualifications

- Are enrolled in a academic program that is physically located in the United States
- Are 18 years of age or older
- Work 40 hours/week minimum and commit to 12 week internship maximum
- Have at least two creative materials for Amazon to review. They can be in any format (i.e. website, PDF, slide deck, etc.)
- Experience reviewing user research and data to build a strategic and user-friendly design
- Currently working towards a Master's Degree or above in Human-Centered Interaction, Statistics, Psychology, Design, Computer Science, or other equivalent discipline, with an expected conferral date between December 2027 – June 2028.
- Able to relocate nationwide - relocation assistance provided if eligible

Preferred Qualifications

- Experience user research or other experience from a technical field, such as software development, systems management, or similar
- Have a portfolio demonstrating past work experience and deliverables (e.g., study plans, reports, personas)
- Excellent communication, presentation, interpersonal and analytical skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization
- A passion and capacity to advocate on behalf of our users.
- Creative Materials Guidance:
- Show your thinking: Include at least two projects indicating the problem you were trying to solve, your design process, early design iterations, the final implemented design. We want to see your approach.
- Pay attention to detail: A submission is a visual story-telling (beginning, middle, and end). Have a clear visual hierarchy, consistent spacing and alignment, and show your intention behind your decision.
- Be customer-centric: Explain who your customer is, their unmet needs, how you validated or invalidated your assumptions about your customer, and how your design addresses their needs.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.