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Universal Storage Group

Self-storage management, consulting, training services

Self Storage Relief Manager

Real Estate Property ManagementConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • Valid driver's license.
  • Successfully complete a background check.
  • Successfully complete a drug screen.
  • Complete attitude and aptitude testing.
  • Be able to regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds with assistance.
  • Have distance vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Be able to stand, walk, use hands to finger, handle, or feel, and reach with hands and arms regularly; climb or balance, bend, kneel, crouch, or squat, and talk or hear frequently; and sit for periods of time occasionally.

Responsibilities

  • Attend the four-phase training program covering sales, operations, the auction process, and marketing techniques.
  • Greet everyone at the facility with a smile and handshake.
  • Help customers determine the best unit size before each rental.
  • Complete paperwork correctly for each rental.
  • Complete scheduled facility walk-throughs and lock checks.
  • Post payments on the day they are received.
  • Track and follow up on past-due accounts.
  • Maintain customer records, including payments and notes.
  • Make daily bank deposits and post receipts as instructed.
  • Conduct monthly marketing through calls, visits, emails, social media postings, and events.
  • Maintain merchandise for customer purchase.
  • Clean vacant units to rentable condition.
  • Keep grounds, office, and bathrooms clean and presentable.
  • Prepare auction units according to procedure and lien laws as needed.

About the Company

Universal Storage Group

Self-storage management, consulting, training services

Universal Storage Group provides management, consulting, training, and development services for the self-storage industry, including feasibility studies, facility design, startup guidance, and options from à la carte to full-service management or partnerships. It works through modular services guided by an experienced leadership team, with training programs such as manager training, operational consulting, and third-party management support. It differentiates itself with a proven track record—National Facilities of the Year awards and Best of Business recognitions—and end-to-end, wrap-around solutions rather than one-off services. Its goal is to help owners, developers, and investors succeed by delivering practical, field-tested expertise to plan, launch, operate, and grow self-storage projects and by forming strategic partnerships to maximize performance and awards.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Vinings, GA
Founded
2013

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