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Kaiser Permanente

Integrated healthcare provider and payer platform

Phlebotomist

Diagnostics & Laboratory ProfessionalsPosted on Nov 10
Full-timeRiverside, CA, USANo salary listed

About the Job

Requirements

  • At least six months of acute-care phlebotomy experience, one year of outpatient phlebotomy experience, one year as a Medical Assistant performing venipuncture, one year of equivalent military experience, or completion of Kaiser Permanente’s five-month student phlebotomy training preceptor program.
  • High school diploma, GED, or equivalent.
  • California Phlebotomy Technician II Certificate or California Phlebotomy Technician I Certificate.

Responsibilities

  • Sort laboratory slips to determine the order in which patients will have blood drawn and the amount needed to satisfy the test notes.
  • Perform venipuncture and skin puncture to obtain blood samples for diagnostic testing.
  • Label samples and transmit them to the Laboratory or Laboratory Technologist, following special handling instructions such as refrigeration or centrifugation.
  • Use the robot properly and troubleshoot malfunctions.
  • Assist the Laboratory Technologist with routine tests, including pouring, numbering, and centrifuging urine samples and culturing and staining bacteriological specimens.
  • Instruct registered nurses and other personnel in venipuncture and skin puncture as required.
  • Fill, receive, and empty courier baskets and distribute samples to the required work areas; process and scan specimens for courier pickup.
  • Centrifuge and organize specimens for the Chemistry, Hematology, and Coagulation departments.
  • Maintain courteous and cooperative relations with the public, patients, and other personnel.
  • Receive patients, check laboratory slips for completeness, provide preparation instructions, assist physicians with bone marrow aspirations, assist pathologists with post-mortem examinations following routine procedures, and inventory and order supplies as needed.
  • Know and use the KPDS and LMS computer systems to accession patient orders, results, and other patient-care data; complete accessioning and delete orders for tests not drawn.
  • Promote and improve customer service to internal and external customers in accordance with the organization’s customer-relations and quality-service philosophy.
  • Work all shifts, rotating weekends and holidays, and float within the established seniority section.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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