HR Specialist

About the Company

Cyzerg is a technology company specialized in the research, development, implementation and management of technology solutions for the warehousing industry. With over 148+ active customers across North, Central and South America, Cyzerg has developed industry expertise and capabilities to increase business efficiency and competitiveness across its customer base.

With headquarter in Miami, FL, and branches in the Philippines and India, the company credits its success to a relentless focus on its employees, customers and delivering excellence at all time. Anchor on a culture of meritocracy and on the pillars of opportunity, integrity, innovation, humanity, passion, teamwork & opportunity, Cyzerg’s culture & core values guide every aspect of the organization.

 
About the Job

We are looking for a well-organized, proactive, and people-oriented HR Specialist to support our HR and administrative operations.
In this role, you will serve as an important point of contact for employees while supporting employee lifecycle processes, HR administration, vendor coordination, office operations, employee engagement, and performance management activities.
The ideal candidate is highly organized, dependable, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment. You should have strong communication and interpersonal skills, sound judgment, and the ability to handle confidential employee information with discretion.

Responsibilities:

• Employee & HR Support
  • Serve as a point of contact for employee questions, concerns, and HR-related needs.
  • Support employees throughout the employee lifecycle and ensure a positive employee experience.
  • Complete and coordinate joining, orientation, onboarding, and exit formalities.
  • Maintain accurate and up-to-date employee records, including employment status, benefits, and other HR documentation.
  • Maintain confidential records related to grievances, performance reviews, disciplinary actions, and other employee matters.
  • Assist with performance management processes and documentation.

 

• Benefits & Employee Records
  • Maintain employee benefits records and ensure employee information is accurate and up to date.
  • Coordinate employee documentation and HR records.
  • Ensure HR files and records are properly maintained and easily accessible when required.
  • Handle sensitive employee information with a high level of confidentiality.
  • Vendor & Compliance Management
  • Coordinate with external vendors, contractors, lawyers, and other service providers.
  • Monitor the quality and timely delivery of vendor services.
  • Assist with ensuring compliance with applicable government requirements and labor regulations.
  • Maintain relevant documentation and records for compliance purposes.

 

• Office Administration
  • Manage purchasing and inventory of office supplies and equipment while maintaining appropriate stock levels.
  • Coordinate with the IT team regarding office equipment and employee requirements.
  • Support office maintenance, facilities, and workplace improvements.
  • Coordinate with relevant teams to resolve office-related issues.
  • Assist with planning and execution of employee engagement activities.

 

• General HR & Administrative Support
  • Prioritize and manage multiple HR and administrative tasks while working independently.
  • Identify administrative and HR-related issues and proactively work toward solutions.
  • Maintain accurate documentation and follow established HR processes.
  • Support the HR Manager with other HR and administrative initiatives as required.

 

• Employee Engagement & Culture – Philippines Team
  • Plan, coordinate, and execute employee engagement activities and initiatives for the Philippines team.
  • Organize team celebrations, festive events, birthday celebrations, work anniversaries, and other employee appreciation activities.
  • Coordinate with employees and relevant stakeholders to encourage participation and strengthen team bonding.
  • Assist in planning and managing budgets, logistics, and resources for employee engagement activities.
  • Gather employee feedback and identify opportunities to improve employee satisfaction, engagement, and workplace culture.
  • Support initiatives that promote a positive, inclusive, and collaborative work environment for the Philippines team.

 Requirements:

• Bachelor's degree in Human Resource Management, Psychology, Business Administration, or a related field.
• At least 3 years of relevant experience in HR, preferably in an HR Generalist or HR Specialist role.
• Working knowledge of HR functions, including recruitment coordination, onboarding, employee records management, employee relations, performance management, and offboarding.
• Familiarity with Philippine labor laws, DOLE regulations, and statutory employment requirements.
• Experience coordinating employee benefits, HMO administration, and external vendors.
• Strong organizational and administrative skills, with excellent attention to detail and follow-through.
•  Excellent verbal and written English communication skills, with the ability to interact professionally with employees, management, and external stakeholders.
• Proficiency in Microsoft Office or Google Workspace, particularly Excel/Google Sheets, Word/Docs, and email management.
• Ability to handle confidential employee information and sensitive workplace matters with discretion and professionalism.
• Experience planning employee engagement activities, company events, celebrations, and team-building initiatives.
• Ability to manage multiple priorities, work independently, and meet deadlines in a fast-paced work environment.
• Proactive, dependable, approachable, and solution-oriented, with strong interpersonal and problem-solving skills.

Benefits:

• Paid medical insurance/HMO (Philcare) right from the first day! 
• Get up to 15 days of paid time off, monthly short leaves, marriage leaves, and additional unpaid vacation leaves.
• Earn as much as PHP 13,500 from the employee referral program. 
• Annual salary increases with a predictable percentage increase based on performance review.
• Annual year-end bonus and monthly bonuses based on performance. 
• Happy Hour every Friday – Free meal every Friday with an extra hour of break time to bond with the team and participate in games and activities.
• Annual team-building – Shift gears and explore adventures with the team out of the office!
• Career development plans – We want you to grow and become the best at what you love.
• Casual wear in the office – Express your fashion or stay comfy!
• Flat organization with an open door policy.
• Company paid certifications and trainings.