Accor

Global hotel management, franchising, loyalty programs

Room Attendant

Janitorial ServicesConfirmed live in the last 24 hours

Full-timeBelo Horizonte, State of Minas Gerais, BrazilNo salary listedIn-person

About the Job

Requirements

Completed elementary education.
Basic knowledge of housekeeping and general environment cleaning.

Responsibilities

Clean and prepare guest rooms and common areas in accordance with safety standards and standard operating procedures.
Use personal protective equipment and cleaning materials correctly.
Organize work carts with the items needed for the job.
Check that room equipment is functioning and contact maintenance when needed.
Turn in lost items to housekeeping according to procedure.
Share guest preferences to help personalize services.
Represent the brand's values and participate in service-culture activities.
Follow sustainable practices when using water, energy, and products.
Perform other tasks as needed by the department or hotel, including working in Combo/Tri Combo hotels.

Desired Qualifications

Completed high school education.
Knowledge of cleaning products and their use.
Experience in the field.

Job Description

Objetivo:

Realizar limpeza, arrumação e organização dos apartamentos e demais áreas, conforme os referenciais de qualidade e características da marca de atuação. Garantir bem-estar e segurança aos clientes e demais colaboradores. Colocar o cliente no “coração” de tudo o que for realizado, a fim de oferecer a ele uma experiência única e inesquecível, em conformidade com a Cultura de Serviços Accor.

Atribuições e responsabilidades:

Limpar e arrumar apartamentos e áreas comuns, seguindo normas de segurança e POP.
Utilizar corretamente EPIs e materiais de limpeza.
Organizar carrinhos com os itens necessários para o trabalho.
Verificar o funcionamento dos equipamentos dos quartos e acionar manutenção quando necessário.
Encaminhar itens perdidos à governança, conforme procedimento.
Compartilhar preferências dos hóspedes para personalizar serviços.
Representar os valores da marca e participar das ações da cultura de serviços.
Seguir práticas sustentáveis quanto ao uso de água, energia e produtos.
Executar outras tarefas conforme necessidade da área ou hotel (incluindo atuação em hotéis Combo/Tri Combo).

Qualifications

Mínimas:

Ensino Fundamental completo;
Conhecimentos básicos de Arrumação e Limpeza de Ambientes em Geral.

Desejáveis:

Ensino Médio completo;
Conhecimentos de Produtos de Limpeza e sua Utilização;
Experiência na área.

Additional Information

Detalhes:

Escala 6x1
08:00 - 16:20

About the Company

Accor

Global hotel management, franchising, loyalty programs

Accor operates a global portfolio of hotel brands spanning economy to luxury, providing hotel management and franchising services in the travel and tourism sector. Its revenue comes from room bookings, food and beverage services, and management fees earned from franchised properties. The company runs a loyalty program called A Club to boost guest retention and engagement. Growth is aided by strategic acquisitions, such as Adoria for corporate catering solutions and a stake in Squarebreak for upscale villa rentals. Accor pairs global expertise with local knowledge to deliver consistent hospitality experiences at scale, while pursuing sustainability and positive impact on guests, communities, and the environment. The overall goal is to offer reliable, high-quality experiences across markets and to grow responsibly through responsible expansion and sustainable practices.

Company size: 10,001+
Company stage: IPO
Headquarters: Issy-les-Moulineaux, France
Founded: 1967

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