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Marriott International

Manages and franchises hotels around the world

General Manager

Business & StrategyConfirmed live in the last 24 hours
Full-timeBursa, TürkiyeNo salary listedIn-person

About the Job

Responsibilities

  • Develop property business plans to maximize customer satisfaction, profitability, and market share, and translate the Autograph Collection global strategic plan into an executable property plan.
  • Work with the Sales and Marketing team to develop revenue-generating strategies, identify and pursue business leads, align sales and marketing execution with brand strategy and goals, leverage Marriott demand engines, and improve booking ease and sales interactions.
  • Verify compliance with legal, safety, operational, labor, and brand product and service standards; conduct quality assurance audits and property walk-throughs; hold employees accountable for regular audits; and ensure employees are trained and performing to standards.
  • Work with the Revenue Management team to develop pricing strategies that account for seasonality, economic conditions, customer segments, property objectives, and customer satisfaction; establish a local revenue strategy aligned with brand positioning; ensure effective demand forecasting and revenue practices; research competitor strategies; and identify opportunities to grow occupancy, RevPAR, and market share.
  • Verify fair and respectful treatment of employees, address identified gaps, foster open communication, make oneself available to employees, ensure pay and benefits are appropriate for the labor market, celebrate employee success, and work with Human Resources to maximize engagement and address local labor issues.
  • Maintain proactive communication with property owners, keep them informed about brand initiatives and guest experiences, provide analysis of property performance using guest, financial, and employee data, balance owner and brand interests, and promote ideas to improve service and profitability.

About the Company

Marriott International

Manages and franchises hotels around the world

Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.

Company size
10,001+
Company stage
IPO
Headquarters
Bethesda, MD
Founded
1927

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