Launch & Integration Manager

Description

re:Cycle Reverse Logistics is an electronics processing, reuse, and recycling company within Amazon that processes electronic hardware exiting the global AWS public cloud. We are now expanding our capabilities to serve enterprise customers through re:Cycle as a Service, a full-lifecycle IT Asset Disposition (ITAD) offering that includes onsite decommissioning, certified data erasure, de-manufacturing, component refurbishment, liquidation, and zero-waste recycling with critical mineral recovery.

As we scale this offering, we are looking for a Launch & Integration Manager to serve as re:Cycle's onsite commercial representative. This individual will be responsible for ensuring that every piece of customer hardware entering our facility is processed to the highest standard of quality, security, and recovery value. This role is the connective tissue between the deals our Business Development team closes and the execution that delivers on those commitments.

This is an onsite role based at re:Cycle's MDT (Greencastle, PA) flagship facility. As a Launch & Integration Manager, you will be embedded in the facility environment and have daily visibility into how hardware flows through processing. This role requires someone who can ensure adherence to SOPs, service-level commitments, and re:Cycle quality standards, serve as the onsite point of coordination when new customer deals are activated and product begins flowing into the facility, and continuously identify opportunities to increase recovery value from customer hardware through improved processing decisions, triage optimization, and disposition strategy.


Key job responsibilities
● Serve as re:Cycle's primary onsite authority for 3P vendor performance management, ensuring all processing activities adhere to established SOPs, security protocols, chain-of-custody requirements, and quality standards
● Identify and escalate SOP deviations in real time; work with vendor management and the customer implementation team to implement corrective actions and prevent recurrence
● Serve as the onsite coordination point when BD closes new customer deals, ensuring the facility, vendor, and systems are ready to receive, segregate, and process incoming customer hardware before the first shipment arrives
● Partner with the Customer Implementation Lead to translate customer-specific requirements (hardware types, security protocols, reporting needs, disposition preferences) into actionable onsite processing instructions for the 3P vendor
● Partner with the Commercial team to refine triage and grading criteria based on real-world processing observations, market resale data, and recovery yield analysis
● Identify patterns where specific hardware categories, OEMs, or configurations consistently under-recover and recommend process or routing changes
● Serve as the primary information bridge between the onsite processing environment and the commercial, BD, and customer implementation teams.

Basic Qualifications

- 2+ years of program, project or product management, or leading product implementation experience
- 6+ years of related industry experience
- 8+ years of data analysis using tools such as Excel, Pivot Tables, SQL, Tableau, or equivalent experience
- 8+ years of high volume manufacturing operations or sourcing environments experience
- Bachelor's degree in Supply Chain, Business, Engineering, or a related field
- Experience in data analysis using tools such as Excel, Pivot Tables, SQL, Tableau, or equivalent
- Experience in high-volume manufacturing operations or sourcing environments
- Experience with Continuous Improvement and Six Sigma methodologies
- Experience in global supply chain management, managing cross-functional teams in a fast-paced consumer electronics product company
- Experience in program, project or product management, or leading product implementation

Preferred Qualifications

- Master's degree in Business Administration, Finance, Economics, Computer Science, or a related field
- Experience in data centers, infrastructure service providers, or related technology companies
- Experience in negotiations with global suppliers with a proven track record in cost reduction
- Experience in procurement practices working with engineering, supply chain and Tier 1 OEM partners
- Experience practicing best-in-class procurement processes (category management, benchmarking, should-cost models, RFX, reverse auction, contracting, or equivalent)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.