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Teleperformance

Outsourced customer experience management services

Event Marketing Coordinator

Marketing Generalist & ManagementConfirmed live in the last 24 hours
Full-timeSanta Clara, CA, USA$71k - $80kHybrid

About the Job

Requirements

  • 1 to 3 years of experience in event coordination, marketing coordination, or a comparable operations role; agency, in-house, association, or hospitality experience counts.
  • Demonstrated ownership of the logistics for at least one event from planning through delivery.
  • A bachelor's degree in marketing, communications, business, or a related field is preferred.
  • High proficiency with Google Suite and working knowledge of event systems such as Salesforce or Cvent, and project management tools such as Asana.
  • Working knowledge of purchasing basics, including purchase orders, invoices, and vendor onboarding, or willingness to learn them quickly.
  • Self-motivated and productive in a remote environment.
  • Willingness to travel to event locations, including occasional evenings and weekends around event dates.
  • Process excellence, collaboration, communication, emotional intelligence, open-mindedness, critical thinking, solution orientation, entrepreneurship, artificial intelligence proficiency, and data literacy.

Responsibilities

  • Coordinate logistics across trade shows, conferences, roundtables, and hosted customer events, including booth assets, shipping and returns, exhibitor services, registration, room blocks, staffing schedules, signage, and setup.
  • Track exhibitor deadlines, registration windows, speaker and abstract submissions, and internal handoffs against each event timeline, and flag slippage early.
  • Prepare and submit event materials to vendors and organizers, including logos, boilerplate, speaker biographies, booth graphics, and lead retrieval orders.
  • Maintain the master event calendar as the source of truth for dates, owner, line of business, status, and key milestones.
  • Open purchase orders, process invoices, and move vendor paperwork through procurement and legal on schedule.
  • Keep the budget tracker current for every event, reconcile actuals against plan, and surface variances early.
  • Maintain vendor records, contracts, certificates of insurance, and shared event files so current versions are easy to find and gaps are visible.
  • Support intake for new event requests, capturing details needed to evaluate and prioritize them.
  • Manage promotional inventory end to end, including stock levels, reorder points, storage, kitting, and shipping to and from event sites.
  • Run intake for internal swag requests and coordinate ordering, managing quantity, timing, and approved spend.
  • Apply brand standards to booth graphics, collateral, and giveaways.
  • Support vendor sourcing and comparison for swag and collateral, and track performance.

About the Company

Teleperformance

Outsourced customer experience management services

Teleperformance provides outsourced customer experience management for global brands, handling customer interactions across multiple channels such as phone, chat, email, and social media. Its offerings combine trained contact center agents, technology platforms, and analytics to manage and optimize customer journeys for clients. The company’s global scale, long industry experience, and history of strategic acquisitions help it deliver consistent service across many countries and industries while maintaining strict quality standards. Its goal is to help brands improve customer interactions, increase efficiency, and focus their own resources on core business activities.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1978

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