Director Enterprise Learning

Job Description

The opportunity:

Advancing minimally invasive care requires more than great technology — it requires people who grow with the company, lead with intention, and bring their best to every challenge. The Director, Enterprise Learning will shape how we build capability from the inside out: ensuring every employee, manager, and director has the knowledge, skills, and mindset to perform and grow.

We're looking for someone who sees learning as a business discipline, not a support function. Someone who starts with strategy — understanding where Intuitive is headed and what capabilities will get us there — and works backward to design learning that actually moves the needle. A builder who combines learning design expertise with sharp business judgment, and who knows how to measure whether any of it is working.

This role covers role agnostic enterprise learning below the VP level: individual contributor development, manager learning, director learning, and employee onboarding. It's a broad remit that requires both vision and execution — and a leader who can do both.

What you'll lead:

You'll report directly to the VP, Global Talent and own the strategy, design, and delivery of enterprise-wide learning programs that are connected to business priorities, deliver measurable impact, and built to last. This isn't about building a curriculum library — it's about building capability that shows up in business results.

What this looks like:

Anchor learning to business strategy. Partner closely with HR Business Partners, business leaders, and the broader Talent team to understand where the company is going and what capabilities will be required to get there. Translate that into a multi-year enterprise learning strategy with clear priorities, measurable outcomes, and a coherent point of view on what we build, buy, or curate.

Design learning that works. Lead the design and delivery of learning experiences across the full employee population — from onboarding through director-level development. Apply modern instructional design principles across a range of modalities: in-person, digital, cohort-based, on-demand, and AI-enabled. Prioritize approaches that fit how people actually learn at work.

Own manager and director development. Build and continuously evolve learning programs for managers and directors that are practical, relevant, and grounded in what Intuitive needs from its people leaders. Work closely with HR Business Partners to ensure programs address real capability gaps, not just generic leadership topics.

Deliver a best-in-class onboarding experience. Design and steward an onboarding experience that accelerates time-to-productivity, connects new employees to Intuitive's mission and culture, and sets a strong foundation for long-term engagement and performance.

Make learning measurable. Define clear success metrics for every major program and build the infrastructure to track them. Move beyond attendance and satisfaction scores — connect learning outcomes to performance, retention, and business impact. Use data to make honest calls about what's working and what isn't.

Bring modern learning approaches to life. Stay close to how the learning landscape is evolving — AI-enabled personalization, digital learning platforms, cohort learning, nudge-based reinforcement — and bring the right innovations into Intuitive in ways that are practical and scalable, not just novel.

Build and lead a high-performing team. Lead a team of learning professionals with clarity, high standards, and genuine investment in their development. Create an environment where craft matters, outcomes are tracked, and continuous improvement is the norm.

Partner across HR and the business. Work closely with Talent Management, HR Business Partners, People Analytics, and I&D to ensure enterprise learning is integrated into the broader talent strategy — and that programs reflect and reinforce an inclusive, high-performance culture.

Qualifications

Qualifications

What you'll bring:

Learning strategy and design expertise: Significant experience designing and delivering enterprise learning programs across multiple audiences and modalities — from onboarding through senior individual contributors and people leaders. You understand instructional design deeply and apply it with both rigor and pragmatism.

Business acumen: You think like a business leader. You understand how Intuitive creates value, what's driving the strategy, and how to connect learning investments to business outcomes. You can hold your own in conversations with senior leaders about priorities, trade-offs, and ROI.

Modern learning fluency: Genuine familiarity with the evolving learning landscape — AI-enabled learning tools, digital platforms, cohort-based models, on-demand content strategies, and data-driven personalization. You know what's worth adopting and how to bring it in thoughtfully.

Measurement and outcomes orientation: A track record of defining meaningful success metrics for learning programs and using data to drive decisions. You're not satisfied with completion rates — you want to know whether learning changed behavior and moved business results.

Stakeholder influence: Strong ability to build relationships with and influence senior business leaders and HR partners. You can translate learning strategy into language that resonates with business audiences, and you earn credibility through follow-through and results.

People leadership: You lead with clarity and high standards, invest genuinely in your team's growth, and create an environment where excellent work is the expectation.

Operational excellence: You can manage a complex portfolio of programs, vendors, and priorities without losing sight of quality. You build systems and processes that scale — and you know when to simplify.

• Bachelor's degree required; advanced degree in Learning & Development, Organizational Psychology, Instructional Design, or a related field preferred.
• 12+ years of progressive experience in enterprise learning, with demonstrated success leading learning strategy and design across a large, complex organization.
• Experience with AI-enabled learning tools and modern digital learning platforms strongly preferred.
• Ability to travel approximately 20% of the time.

**Please note this position requires being onsite in our Sunnyvale, CA office 3 days per week.

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.

Accommodation & Accessibility Notice:

Intuitive is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require assistance or an accommodation during any part of the application or interview process, please contact People Services at [email protected].

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.

Min. Salary Region 1: 229000 USD
Min. Salary Region 2: 194700 USD
Max. Salary Region 2: 292100 USD
Max. Salary Region 1: 343600 USD