HRIS Analyst

 The HRIS Analyst will support the Manager of Labor Relations Systems & Analytics in the design, development, and continuous improvement of HR systems and processes that support the organization's Labor Relations function. This role will play a key part in translating collective bargaining agreement provisions into system requirements, developing and optimizing business processes, and supporting the ongoing enhancement of the Labor Relations System (LRS), including its features, functionality, and strategic roadmap.

The position will work closely with Labor Relations and cross-functional stakeholders to identify business needs, develop system solutions, and perform analysis that supports operational and strategic decision-making. Additional responsibilities include system configuration, testing, troubleshooting, data integrity management, reporting, process automation, and end-user support to ensure the accuracy, efficiency, and effectiveness of HR systems.

Major Responsibilities:

• Setup and configuration of HR modules, per standard system guidelines and supervisor’s direction.
• Create, review and execute test scripts to verify systems are functioning as expected after, upgrades, patches and bug fixes. Analyze outcomes and assess against expected system behavior. Results should be documented and issues escalated as appropriate.
• Creation and distribution of reports. Primarily accomplished through editing existing reports and utilizing established security guidelines. Typically reports are of a single source or created through established procedures. Requests outside of security guidelines not previously approved are required to be reviewed by the Data Owner. May utilize various relational DBs and reporting tools to gather required information.
• 2nd level customer support and monitoring systems for issues and data integrity. Identify and correct errors using advanced problem-solving skills. Issues should be documented and tested for reproduction before attempted fix. If errors cannot be resolved through system configuration or manual updates, then escalation to the appropriate internal or vendor contact should be made in a timely manner.
• Provide project support by assisting HRIS project managers with various tasks. Be knowledgeable of current state systems and associated processes. Will work to document current state and identify areas of improvement.
• Additional Administrative Functions:
  • HR Intranet content management
  • User/Configuration/Setup
  • SR Incident management
  • FP/Jira case management
• Other projects and tasks as assigned.

Qualifications:

• Bachelor's Degree preferred. If no degree, equivalent work experience is required.
• 2 years of experience with Bachelor’s Degree: Working in a role supporting business systems, including customer support, reporting, and issue resolution. Work related to HR, L&D, or Payroll systems is preferred.
• 4 years with Associate’s Degree + 4 Continuous years working in a role supporting business systems, including customer support, reporting, and issue resolution. Work related to HR, L&D, or Payroll systems is preferred.
• Advanced knowledge in understanding systems of record and their data structure.
• Advanced knowledge in Excel, Outlook, Word, and Power Point
• Ability to edit report queries
• Intermediate knowledge in SaaS and System configuration
• Technical issue resolution process
• Strong analytical, problem-solving, and critical thinking skills.
• Excellent oral and written communication
• Ability to manage multiple projects simultaneously.
• Detail-oriented with a focus on accuracy
• Regular, predictable, full attendance is an essential function of the job
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.