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GoHealth Urgent Care

Joint-venture urgent care platform with systems

Medical Assistant

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeWest Hartford, CT, USA$20 - $24.25 /hrIn-person

About the Job

Requirements

  • A high school diploma is required.
  • Basic Life Support certification is required at the time of hire through the American Red Cross or American Heart Association.
  • For candidates with under one year of Medical Assistant experience, one of the listed certifications is required at hire: Certified Clinical Medical Assistant, Certified Medical Assistant, Registered Medical Assistant, National Certified Medical Assistant, or Nationally Registered Medical Assistant.
  • In lieu of an approved Medical Assistant certification, candidates may qualify with at least one year of Medical Assistant experience in a hospital or urgent care setting, or at least one year of phlebotomist experience.
  • Candidates without an approved Medical Assistant certification at hire must obtain one within 15 months of their start date to remain eligible for continued employment as a Certified Medical Assistant.
  • In lieu of an approved Medical Assistant certification, the posting also accepts graduation from an accredited School of Nursing, Licensed Practical Nurse or Registered Nurse status, Emergency Medical Technician certification, or Certified Nursing Assistant certification.
  • Computerized Provider Order Entry certification for order entry is required within two weeks of the start date.
  • Knowledge of basic Medical Assistant duties is required.
  • Ability to type quickly and basic computer knowledge are required.
  • Proficiency in Microsoft Word and Excel is required.
  • The role requires attention to detail and the ability to use experience and judgment to perform a variety of tasks and participate on a team.
  • The role requires written and verbal communication skills and the ability to interact with people fairly, respectfully, and sensitively across cultural and social differences.

Responsibilities

  • Conduct patient registration, secure required paperwork and insurance documentation, and verify insurance and patient eligibility.
  • Process co-payments and schedule patient appointments for the assigned center.
  • Coordinate provider referrals to assigned specialists.
  • Answer patient questions regarding their care and keep them informed of their status.
  • Inform technical staff about patient flow.
  • Prepare patients for examinations by interviewing them to verify patient information, recording medical histories, and confirming the purpose of visits.
  • Perform preliminary physical tests, including measuring blood pressure, weight, and temperature, and escalate critical cases to the provider as needed.
  • Conduct point-of-care testing as needed, including flu, strep, urinalysis, electrocardiogram, and human chorionic gonadotropin tests, and provide patient information to the provider.
  • Stock supplies and maintain examination rooms, the front desk, and the reception area; ensure providers have needed medical supplies.
  • Complete order sheets to maintain supply inventory levels and regularly check supply expiration dates.
  • Maintain medical records and scan charts into patient files.
  • Answer phone calls and collect and sort daily incoming and outgoing postal correspondence.
  • Maintain the reception area.
  • Conduct courtesy follow-up calls to patients.
  • Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
  • Follow operating instructions to perform and document daily equipment controls and calibration; maintain quality assurance and quality control logs; troubleshoot equipment breakdowns; perform preventive maintenance; and submit repair tickets as needed.

Desired Qualifications

  • Graduation from a Medical Assisting Program is preferred.
  • Medical Assistant experience is preferred.
  • Front Desk experience is preferred.

About the Company

GoHealth Urgent Care

Joint-venture urgent care platform with systems

GoHealth Urgent Care builds a network of urgent care centers through joint venture partnerships with established health systems to provide on-demand, walk-in medical care. It combines physical clinics with a digital front door, offering omnichannel access via virtual visits, online check-in, and real-time wait times, along with on-site services such as X-rays, labs, vaccinations, and physicals. The platform uses data analytics and AI to optimize location strategy and operations while delivering a seamless patient journey akin to ordering a ride. What sets GoHealth apart is its integration with health system partners, leveraging their clinical expertise and community presence to extend reach, improve access, and reduce costs. Its goal is to lower costs, enhance access to quality care, and improve patient experience by acting as the accessible entry point to the broader healthcare ecosystem for the communities it serves.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Atlanta, GA
Founded
2013

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