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Esri

Builds mapping software for governments and firms

Technical Consultant - System Engineering

Implementation & Technical Account ManagementUpdated on Nov 10
Full-timeVienna, VA, USA$84.2k - $142.5k

About the Job

Requirements

  • At least 5 years of professional experience implementing and supporting enterprise GIS systems.
  • Experience administering ArcGIS Enterprise.
  • Familiarity with troubleshooting technical issues in server-based systems.
  • Ability to consistently apply a systematic, best-practice-driven approach to system engineering.
  • Ability to clearly communicate technical concepts to customers, executives, and technical and non-technical audiences.
  • Ability to travel up to 25%.
  • Bachelor’s degree in Computer Science, Mathematics, Geographic Information Systems, or a related STEM field.

Responsibilities

  • Participate in enterprise migrations and architecture modernization efforts, system challenge resolution and advanced troubleshooting, System Recovery Confidence Exercises and disaster recovery protection, proofs of concept for advanced ArcGIS Enterprise deployments, advanced ArcGIS Enterprise and database upgrades and deployments, and Windows, Linux, and Kubernetes-based deployments.
  • Apply working knowledge of technologies that complement ArcGIS Enterprise, including relational databases, NoSQL stores, object storage systems, storage area networks, network-attached storage, and related enterprise data tier components.
  • Apply understanding of server-side servicing stack models, enterprise authentication methods including native credentials, domain-based authentication, SAML, OIDC, and related protocols, and foundational networking concepts including TCP/IP, DNS, routing, and TLS.
  • Lead customers and colleagues using well-defined, repeatable system-engineering methods that create shared understanding and successful outcomes at the intersection of ArcGIS Enterprise and enterprise IT systems.
  • Collaborate closely with Professional Services staff to resolve complex technical challenges and support the technical growth and skill development of less-experienced colleagues.

Desired Qualifications

  • Knowledge of or interest in additional ArcGIS technologies.
  • Practical experience with one or more major cloud providers.
  • Experience with scripting and/or programming languages such as shell scripting, Python, or PowerShell.
  • System administration experience with Windows, Linux, and/or Kubernetes platforms.
  • Knowledge of or interest in networking concepts including HTTP, TCP, TLS, DNS, firewalls, and proxy technologies.

About the Company

Esri

Builds mapping software for governments and firms

Esri builds ArcGIS, the mapping and analysis software that governments, companies, and universities use to put their data on maps and study where and why things happen. In 1982, it released ARC/INFO, the first commercial geographic information system program, which ties places on a map to records in a database. Analysts make maps and run analyses in the ArcGIS Pro desktop app, teams share maps, dashboards, and field-survey apps through ArcGIS Online, and large agencies run ArcGIS Enterprise on their own servers. Customers pay for software licenses and subscriptions, and Esri also earns fees for consulting and training. Esri was founded in 1969 and is based in Redlands, California.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Redlands, CA
Founded
1969

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