I

Ikano Retail

Retail and consumer solutions provider

Furniture Assembly and Kitchen Installation Specialist

Equipment Field ServiceConfirmed live in the last 24 hours
ContractSingaporeNo salary listedIn-person

About the Job

Requirements

  • Have at least one or two years of assembly and installation experience.
  • Be able to use and maintain power tools.
  • Have experience working in a fast-paced and future-oriented environment.
  • Understand and meet customers' current and future needs and expectations.
  • Hold a Class 3 and Class 4 driving licence.

Responsibilities

  • Work closely with the Customer Relations team and the Home Furnishing Business to create a positive customer experience.
  • Provide professional knowledge sharing to IKEA Services Furniture Assemblers and Kitchen Installers to support the development of measurement, assembly, and installation services.
  • Ensure that the IKEA store provides high-quality furniture assembly services for a successful customer shopping experience.
  • Maintain full understanding of IKEA basic work knowledge and a friendly attitude at customers' homes.
  • Provide customers with the full range of furniture assembly services, including delivery of IKEA items, in a professional, fast, and friendly manner.
  • Ensure loaded items are accurate, packaging is undamaged, and installation drawings are clear to support orderly installation services.
  • Clearly and professionally inform customers about the installation and confirm the installation of goods.
  • Ensure measured data is accurate, pictures are clear, and key parts are clearly identified.
  • Clearly inform customers about measurement procedures and introduce IKEA products and design concepts in a professional and friendly manner.
  • Handle customer advice or complaints efficiently to ensure service quality from service providers.

About the Company

Ikano Retail

Retail and consumer solutions provider

Ikano Retail is part of Ikano Group, an international company network with about 8,000 employees across 11 countries. It operates in real estate, production, insurance, data analytics and retail, and focuses on making everyday life easier by providing relevant, affordable, and sustainable solutions built on fair terms. The company works by developing and delivering services and products across its diverse businesses to meet people’s needs and simplify their lives. What sets Ikano apart from competitors is its family-owned heritage (owned by the Kamprad family) and its broad, multi-sector approach that ties real estate, manufacturing, finance, data analytics and retail together under a shared mission, aiming for long-term sustainability rather than a single-product focus. Ikano’s goal is to create possibilities for better living for many people through collaboration and fair, affordable, sustainable solutions.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Luxembourg
Founded
1988

Recently Posted Jobs

Explore more opportunities at Ikano Retail

See more jobs