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Full-Time

Lead Product Manager

K-Ops

Confirmed live in the last 24 hours

Klaviyo

Klaviyo

1,001-5,000 employees

Marketing automation for e-commerce businesses

Consumer Software
Enterprise Software
Consumer Goods

Compensation Overview

$172k - $258kAnnually

+ Variable Compensation + Overtime + Health Savings Accounts + Flexible Spending Accounts + 401(k) + Flexible Paid Time Off + Company-Paid Holidays + Learning Allowance + Professional Coaching Service

Senior, Expert

Boston, MA, USA

Category
Product Management
Product
Required Skills
Agile
Sales
Communications
Marketing
Requirements
  • Proven experience in product management with a minimum of 7 years, including at least 2 years managing product managers.
  • Experience shipping B2B SaaS products with a focus on self-service customers.
  • Strong technical background and understanding of agile development methodologies.
  • Excellent problem-solving and analytical skills, with the ability to navigate ambiguity.
  • Data-driven mindset with the ability to leverage quantitative and qualitative insights.
  • Exceptional communication skills, both verbal and written, with the ability to tailor communication to different audiences.
  • Strong leadership abilities, capable of resolving complex issues and delivering results in a fast-paced, high-growth company.
  • Passion for product management as a craft and for building amazing B2B SaaS products.
Responsibilities
  • Define and lead the product strategy and roadmap for the K-Ops product area, identifying significant opportunities aligned with Klaviyo's goals.
  • Conduct customer research and gather insights from data and user feedback to deeply understand the needs of both internal and external customers.
  • Collaborate with cross-functional teams, including GTM teams such as Customer Experience, Help Center and Academy teams, Marketing, Sales, Success, and Support to translate insights into requirements and drive product development from conception to launch.
  • Analyze key metrics, run experiments, and use data to continuously improve products and make informed decisions.
  • Mentor and develop a team of product managers, providing leadership and guidance to ensure high-quality work and professional growth.
  • Ensure timely delivery of high-quality products by managing multiple projects simultaneously and leading cross-functional teams.
  • Communicate product strategy, roadmaps, and insights effectively to stakeholders across the organization, including executive leadership.
  • Dive deep into problems, sweat the details, and help your teams break things down into small, digestible pieces to deliver exceptional products through incremental, agile methods.

Klaviyo offers marketing automation and customer data management tools tailored for e-commerce businesses. Their platform enables companies to collect and analyze customer information to create personalized marketing campaigns, including email and SMS outreach. Unlike competitors, Klaviyo focuses on e-commerce and operates on a subscription model that allows businesses to scale their marketing efforts. The goal of Klaviyo is to help e-commerce businesses build stronger customer relationships through data-driven strategies.

Company Stage

IPO

Total Funding

$1.5B

Headquarters

Boston, Massachusetts

Founded

2012

Growth & Insights
Headcount

6 month growth

7%

1 year growth

29%

2 year growth

41%
Simplify Jobs

Simplify's Take

What believers are saying

  • Klaviyo's successful IPO and substantial funding, including $1.478B, provide strong financial backing for future growth and innovation.
  • The launch of Klaviyo AI and its continuous feature expansion position the company as a leader in AI-driven marketing automation.
  • Strategic partnerships, such as with Nosto and LiftEngine, enhance Klaviyo's ecosystem and offer clients comprehensive solutions for personalized marketing.

What critics are saying

  • The competitive landscape in marketing automation is intense, with rivals like ConvertKit and Amazon's Buy With Prime posing significant threats.
  • Rapid expansion and the integration of new features may lead to operational challenges and potential service disruptions.

What makes Klaviyo unique

  • Klaviyo's deep integration with e-commerce platforms like Shopify and its focus on personalized marketing automation set it apart from broader marketing automation tools.
  • The company's robust AI suite, including features like Flows AI and review sentiment analysis, offers advanced capabilities that many competitors lack.
  • Klaviyo's Partner Programs connect businesses with expert agencies, enhancing the platform's usability and customer satisfaction.