Full-Time

Lead Product Manager

K-Ops

Posted on 7/24/2024

Klaviyo

Klaviyo

1,001-5,000 employees

Marketing automation for e-commerce businesses

Consumer Software
Consumer Goods

Compensation Overview

$172k - $258kAnnually

+ Variable Compensation + Overtime + Health Savings Accounts + Flexible Spending Accounts + 401(k) + Flexible Paid Time Off + Company-Paid Holidays + Learning Allowance + Professional Coaching Service

Senior, Expert

Boston, MA, USA

Requires 3 days/week onsite presence in Boston.

Category
Product Management
Product
Required Skills
Agile
Sales
Communications
Marketing
Requirements
  • Proven experience in product management with a minimum of 7 years, including at least 2 years managing product managers.
  • Experience shipping B2B SaaS products with a focus on self-service customers.
  • Strong technical background and understanding of agile development methodologies.
  • Excellent problem-solving and analytical skills, with the ability to navigate ambiguity.
  • Data-driven mindset with the ability to leverage quantitative and qualitative insights.
  • Exceptional communication skills, both verbal and written, with the ability to tailor communication to different audiences.
  • Strong leadership abilities, capable of resolving complex issues and delivering results in a fast-paced, high-growth company.
  • Passion for product management as a craft and for building amazing B2B SaaS products.
Responsibilities
  • Define and lead the product strategy and roadmap for the K-Ops product area, identifying significant opportunities aligned with Klaviyo's goals.
  • Conduct customer research and gather insights from data and user feedback to deeply understand the needs of both internal and external customers.
  • Collaborate with cross-functional teams, including GTM teams such as Customer Experience, Help Center and Academy teams, Marketing, Sales, Success, and Support to translate insights into requirements and drive product development from conception to launch.
  • Analyze key metrics, run experiments, and use data to continuously improve products and make informed decisions.
  • Mentor and develop a team of product managers, providing leadership and guidance to ensure high-quality work and professional growth.
  • Ensure timely delivery of high-quality products by managing multiple projects simultaneously and leading cross-functional teams.
  • Communicate product strategy, roadmaps, and insights effectively to stakeholders across the organization, including executive leadership.
  • Dive deep into problems, sweat the details, and help your teams break things down into small, digestible pieces to deliver exceptional products through incremental, agile methods.

Klaviyo offers marketing automation and customer data management tools tailored for e-commerce businesses. Their platform enables companies to collect and analyze customer data to create personalized marketing campaigns, including email and SMS marketing. Klaviyo stands out by integrating seamlessly with various e-commerce tools and providing access to expert agencies through its Partner Programs. The company's goal is to help e-commerce businesses strengthen customer relationships and drive growth through effective, data-driven marketing.

Company Stage

IPO

Total Funding

$757.3M

Headquarters

Boston, Massachusetts

Founded

2012

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

0%

2 year growth

-3%
Simplify Jobs

Simplify's Take

What believers are saying

  • Klaviyo's AI-driven personalization aligns with the growing trend in email marketing.
  • The rise of zero-party data collection enhances Klaviyo's personalized marketing capabilities.
  • Klaviyo's integration of SMS and email campaigns boosts customer engagement rates.

What critics are saying

  • Emerging AI-driven marketing platforms could erode Klaviyo's market share.
  • Privacy regulations may increase compliance costs for Klaviyo.
  • Economic downturns could reduce marketing budgets, impacting Klaviyo's revenue.

What makes Klaviyo unique

  • Klaviyo integrates natively with customer data sources for seamless marketing automation.
  • The platform offers personalized marketing through AI-driven email and SMS campaigns.
  • Klaviyo's subscription model allows businesses to scale marketing efforts efficiently.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account/Flexible Spending Account

401(k) Company Match

Paid Holidays

Professional Development Budget

INACTIVE