Banquet Captain

We are looking for a highly motivated Banquet Captain to join our team!  This individual will help directandleadtheF&B teamwith service, setup andpreparation ofbanquet rooms for banquet functions, as well as clear and tear down banquet rooms at the end of the function. Assisting the Banquet Manageror F&B Manager,this individual willleadthe performance of all hourly banquet food and beverage servers and houseman and is the personal representative of the property to banquet guests. They will coordinate all aspectsof the F&B event, to ensure andenhance guest satisfaction and maximize revenues.

If you haveexperienceleadinghigh volumecatering and banquet events, making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property! 

Banquet events typically take place over the weekend so you must have availability to work on weekends and holidays as needed.

• Set up for functions to include draping tables, setting silverware, folding napkins, andputout table centerpieces. 

• Assistin leading the F&B team in all aspects of a banquet event.

• Overseeing banquet event setup and ensuring all details are in line with client requirements.

• Coordinating with the kitchen staff and chefs to ensure timely preparation and delivery of food and beverages.

• Directing banquet staff throughout the event, ensuring they provide excellent customer service.

• Serviceincludespicking up food fromkitchen, carrying trays to function location,servefood andclearthe food from the tables.

• Break down to include bussing tables, putting away dirty linen and centerpieces. 

• Responsibilities also include cleaning ofbackhall and organizing of storerooms.

• Anyre-setfor next events in all dining areas. 

• Assistsas needed with event room setup according to meal period and table needs.

• Serves food and beverages to guests, removes dishes, glasses, silverware, or other items from tables/counter tops and takes them to the kitchen.

• Cleans and sanitizes tables and/or counters & seats after guests are finished.

• Explains how various menu items are prepared, cooking methods and ingredients.

• Takesinto consideration any special request and dietary issues made by the guest.

• Provides general property information. Offers warm and sincere welcome/farewell for all guests.

• Interactswith staff in a professional manner,assistingother departments with necessary information.

• Ensures final quality check on food and beverage items prior to serving guests.

• Monitorseventsfor customer satisfaction, quality, and additionalservice.

• Addresses any guest issue promptly and with high concern.

• Aids other events and restaurant staff as needed.

• Maintains constant awareness of safety issues, (i.e.broken glass, frayed electrical cords, leaks, brokenlocksand suspiciouspersons).

• Providing training and guidance to banquet staff as needed.

• Resolve any issues or complaints quickly and professionally.

• Conduct pre-event briefings and post-event evaluations.